CI Attributes Empty.

srivatsatatti · Post by **srivatsatatti** » 05 Sep 2012, 07:37

Hi ,

I have a strange error. The CI values shows empty in GUI (1st version).
But if i try to edit the all defined appears back.

Testing OTRS 3.1.9 ITSM 3.1.6

srivatsatatti · Post by **srivatsatatti** » 06 Sep 2012, 07:46

Its happening if i trying to create ConfigItem via script. Any idea on this?

srivatsatatti · Post by **srivatsatatti** » 14 Sep 2012, 06:55

Is there any validation or update has to be done after/while CI creation? Coz my attributes still shows empty after creation of config item via scripting for software class

.
while for computer class it runs perfectly.
Testing on OTRS 3.1.9

yuri0001 · Post by **yuri0001** » 14 Sep 2012, 09:56

Probably, it can take place if values in your script for this attribute has error (not configured in AdminConfig)

srivatsatatti · Post by **srivatsatatti** » 14 Sep 2012, 11:15

Thanks,
But I am using the default otrs Attributes, haven't changed the definition. And its working perfectly for Computer Class

Znuny Open Source Ticketsystem

CI Attributes Empty.

CI Attributes Empty.

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Re: CI Attributes Empty.

Re: CI Attributes Empty.