[Help] CI Database

[skullz]

hi..evening..
i'm created a CI in CMDB..
anybody know where the values is kept in database??

[jojo]

the are stored in a XML format in a special table, so you can not work via SQL with the data

[skullz]

the are stored in a XML format in a special table, so you can not work via SQL with the data

ok..thanks..
so it is possible if i can use webservices to add/edit ci class??

[jojo]

there are no webservices (yet) for CIs

[SeKSeKU]

the are stored in a XML format in a special table, so you can not work via SQL with the data

Hi Jojo,
i also using OTRS 3.1 and .Net Asset management solution now .

1.Where can i have this XML file?

2.Where is this special table in OTRS database? i need to generate listing report using this table.

3. so you can not work via SQL with the data.
do you have any alternative solution to me so that i can create /modify the CI record automatically?

Thanks...

[jojo]

3. via CSV Import/Export Modul