Hello All,
Does ORTS ITSM 3.1.10 have Import/export capability to imports all Tickets and Cis from excel sheet or from other tool?
If yes, how we can achieve the above.
Thanks in advance,
Ravi
Import & Export utility
Moderator: crythias
Re: Import & Export utility
only for CI via Import/Export Module
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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- Znuny newbie
- Posts: 28
- Joined: 18 Sep 2012, 10:05
- Znuny Version: 3.1.10
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- Company: EGOV
Re: Import & Export utility
Thanks for the reply, could you plz let me know how we can import CIs from Excel sheet?
Regards,
Ravi
Regards,
Ravi
Re: Import & Export utility
just go to the Import/Export part in the admin frontend and just try it
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
-
- Znuny newbie
- Posts: 28
- Joined: 18 Sep 2012, 10:05
- Znuny Version: 3.1.10
- Real Name: DCO
- Company: EGOV
Re: Import & Export utility
Thanks for your time