'Statistics' error

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EXG133
Znuny expert
Posts: 217
Joined: 06 Aug 2012, 18:12
Znuny Version: 3.1.7 & 4.04

'Statistics' error

Post by EXG133 »

I'm trying to create some reports. I haven't found a good manual so I'm stuck. I get the following result:


Incident State - Location::Type,"TVM"
Incident - Station,"You must define a class in one axis."
Operational - Station,"You must define a class in one axis."
Warning - Station,"You must define a class in one axis."

Code: Select all

  <?xml version="1.0" encoding="utf-8" ?> 
- <otrs_stats>
  <Cache>0</Cache> 
  <Description>For presentation</Description> 
  <File /> 
  <Format>CSV</Format> 
  <Format>Print</Format> 
  <Object>ITSMConfigItem</Object> 
  <ObjectModule>Kernel::System::Stats::Dynamic::ITSMConfigItem</ObjectModule> 
  <ObjectName>ITSMConfigItem</ObjectName> 
  <Permission>stats</Permission> 
  <StatType>dynamic</StatType> 
  <SumCol>0</SumCol> 
  <SumRow>0</SumRow> 
  <Title>ITSM TVM report - Operationel/Incident</Title> 
- <UseAsRestriction Element="DeplStateIDs" Fixed="1">
  <SelectedValues>42</SelectedValues> 
  </UseAsRestriction>
- <UseAsValueSeries Element="InciStateIDs" Fixed="1">
  <SelectedValues>13</SelectedValues> 
  <SelectedValues>11</SelectedValues> 
  <SelectedValues>12</SelectedValues> 
  </UseAsValueSeries>
- <UseAsValueSeries Element="XML::34::Type" Fixed="1">
  <SelectedValues>148</SelectedValues> 
  </UseAsValueSeries>
- <UseAsXvalue Element="XML::33::Type" Fixed="1">
  <SelectedValues>150</SelectedValues> 
  </UseAsXvalue>
  <Valid>1</Valid> 
  </otrs_stats>
Or if anyone has a good how-to / manual for the statistics part I'm willing to try again tomorrow :)
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