Hello,
I want to use Ticket Type in Email notification, can someone tell me what is the field name for the Ticket Type?
I have used <OTRS_TICKET_TicketType> but it did not worked.
Thanks,
Ravi
Field name of Ticket Type
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Re: Field name of Ticket Type
http://dev.otrs.org/3.1/Kernel/System/Ticket.html
Did you try something a bit more obvious, like <OTRS_TICKET_Type>?
Did you try something a bit more obvious, like <OTRS_TICKET_Type>?
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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Re: Field name of Ticket Type
Thanks It worked.

