Field name of Ticket Type

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DCO
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Field name of Ticket Type

Post by DCO »

Hello,

I want to use Ticket Type in Email notification, can someone tell me what is the field name for the Ticket Type?

I have used <OTRS_TICKET_TicketType> but it did not worked.

Thanks,
Ravi
crythias
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Re: Field name of Ticket Type

Post by crythias »

http://dev.otrs.org/3.1/Kernel/System/Ticket.html
Did you try something a bit more obvious, like <OTRS_TICKET_Type>?
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DCO
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Re: Field name of Ticket Type

Post by DCO »

Thanks It worked.
:D
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