[SOLVED] "Environment not found" error

[interploy]

Hello,

I'm attempting to install OTRS Help Desk v3.1.10 on an Ubuntu 10.04 server, but after installing I get the error "Environment not found" in the browser. That's it, no stacktrace or anything. I'm pretty well stumped on how to troubleshoot this. There's nothing in my apache log, I haven't had any luck grepping the error in the OTRS source and couldn't find anything helpful with Google. Has anyone run into this and willing to point me in the right direction?

using Apache 2.2.14 with Perl v5.10.1 and mod_perl 2.0.4. database is postgresql 8.4.12

I should also note that I've run the checks in otrs.CheckModules.pl and otrs.CheckDB.pl and I have all the required modules installed and the script can connect to the db.

Thanks for considering,
interploy

[crythias]

basic popular search engine for such indicates an issue with Java, which isn't related to OTRS. Would that make sense to you (tomcat or otherwise) in your environment?

[interploy]

Ach, of course... Not java, but I do have an instance of trac running on the same server and after checking trac does have that error message. I've updated the apache config to make sure it sees otrs separately from trac and it's working now. Thanks for your help!