Hello,
I would like to know how to put a default message in the body of a New Customer Ticket.
Thank you
Body message (Customer Ticket)
Moderator: crythias
Body message (Customer Ticket)
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Re: Body message (Customer Ticket)
Does this help: http://www.otrs-treff.de/en/otrs-creati ... icktickets
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Commercial add ons: http://feature-addons.de
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Re: Body message (Customer Ticket)
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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