customer cannot login

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vazza
Znuny newbie
Posts: 1
Joined: 04 Oct 2012, 12:58
Znuny Version: 3.1.10
Company: bsri

customer cannot login

Post by vazza »

i install OTRS Help Desk to my local computer.
i create new customer and try to login as customer. but i cannot login OTRS Help Desk.
please tell me.

at the installing i cannot fill detail for Step 4 (set mail host)

vazza wongpechr
reneeb
Znuny guru
Posts: 5018
Joined: 13 Mar 2011, 09:54
Znuny Version: 6.0.x
Real Name: Renée Bäcker
Company: Perl-Services.de
Contact:

Re: customer cannot login

Post by reneeb »

Can you tell us what's in the error log of the webserver (e.g. located at /var/log/apache2/error.log)?
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
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