Solved: Undo Merge

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RBehr
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Solved: Undo Merge

Post by RBehr »

This must have been raised before, but I cannot find a solution in the forums.

Once two tickets are merged, can they be un-merged?
Last edited by RBehr on 25 Oct 2012, 10:50, edited 1 time in total.
Rod Behr
Software Design Manager and Database Analyst | Impact Audiovisual | London
Installation: OTRS 3.0.7, Apache 2, Strawberry Perl 5 on Ubuntu 10.04.3 Server with separate MySQL Server, also on Ubuntu 10.04.3
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jojo
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Re: Undo Merge

Post by jojo »

They can not be unmerged
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RBehr
Znuny expert
Posts: 167
Joined: 26 Jan 2011, 13:23
Znuny Version: 3.0.7
Real Name: Rod Behr
Company: Impact
Location: London, United Kingdom
Contact:
Contact RBehr

Re: Undo Merge

Post by RBehr »

Thought not. Okay, I'll tell my users to be more careful in future. Thanks.
Rod Behr
Software Design Manager and Database Analyst | Impact Audiovisual | London
Installation: OTRS 3.0.7, Apache 2, Strawberry Perl 5 on Ubuntu 10.04.3 Server with separate MySQL Server, also on Ubuntu 10.04.3
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