OTRS Signature TAG

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salientanimal
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Posts: 58
Joined: 03 Oct 2012, 14:13
Znuny Version: 3.1.10
Real Name: Leon Claassen
Company: Virgin

OTRS Signature TAG

Post by salientanimal »

HI there,

It there a tag for signatures?

Something like <OTRS_QUEUE_Signature>? I'm not sure if there is an option like this?
OTRS 3.1.10 (NEWBIE) - UNIX (NEWBIE) - MySQL (INTERMEDIATE)
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crythias
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Znuny Version: 5.0.x
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Re: OTRS Signature TAG

Post by crythias »

Signatures already apply to replies. Anything automatic probably shouldn't have a personal signature.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
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crythias
Moderator
Posts: 10170
Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
Location: SouthWest Florida, USA
Contact:
Contact crythias

Re: OTRS Signature TAG

Post by crythias »

Different answer: copy signature to destination and verify embedded codes for customization.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
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salientanimal
Znuny newbie
Posts: 58
Joined: 03 Oct 2012, 14:13
Znuny Version: 3.1.10
Real Name: Leon Claassen
Company: Virgin

Re: OTRS Signature TAG

Post by salientanimal »

Cool thanks, I actualy just noticed my own error.

I never realsied that the isgnature gets added to the responses.
OTRS 3.1.10 (NEWBIE) - UNIX (NEWBIE) - MySQL (INTERMEDIATE)
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