I have "Invalid Challenge Token! " error, when I try to log as another agent by using "Switch to agent" link.
Details:
Backend ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Tue Oct 30 14:47:34 2012 Message: Invalid Challenge Token! Traceback (22504): Module: Kernel::Output::HTML::Layout::ChallengeTokenCheck (v1.381.2.13) Line: 1117 Module: Kernel::Modules::AdminUser::Run (v1.82) Line: 59 Module: Kernel::System::Web::InterfaceAgent::Run (v1.64) Line: 868 Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 46 Module: (eval) (v1.90) Line: 204 Module: ModPerl::RegistryCooker::run (v1.90) Line: 204 Module: ModPerl::RegistryCooker::default_handler (v1.90) Line: 170 Module: ModPerl::Registry::handler (v1.99) Line: 31
Maybe someone knows what happen. Please help and thanks in advance.
TEJOTEL.
Error after upgrade from 3.0 to 3.1
Moderator: crythias
Error after upgrade from 3.0 to 3.1
OTRS 3.1.10 on CentOS and MySql. Auth for customers and agents via both Active Directory and local database.
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- Znuny wizard
- Posts: 392
- Joined: 30 Dec 2010, 14:35
- Znuny Version: 6.0.x and 5.0.x
- Real Name: Giulio Soleni
- Company: IKS srl
Re: Error after upgrade from 3.0 to 3.1
Hi,
did you check the required perl modules with otrs.CheckModules.pl script before upgrading?
Maybe this will not solve your issue but could be there's a missing requirement in the new version...
did you check the required perl modules with otrs.CheckModules.pl script before upgrading?
Maybe this will not solve your issue but could be there's a missing requirement in the new version...
OTRS 6.0.x on CentOS 7.x with MariaDB 10.2.x database connected to an Active Directory for Agents and Customers.
ITSM and FAQ modules installed.
ITSM and FAQ modules installed.
Re: Error after upgrade from 3.0 to 3.1
Check if all files are in the correct version. A possible cause is an old template
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com