incorrect output of SearchOverviewDynamicField

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kobiOTRS
Znuny newbie
Posts: 4
Joined: 29 Oct 2012, 20:37
Znuny Version: 3.1.11

incorrect output of SearchOverviewDynamicField

Post by kobiOTRS »

I've added a dynamic field into Ticket::Frontend::CustomerTicketSearch###SearchOverviewDynamicField

As result, column with field name is displayed, but no values are shown
That's how it looks:

Image

Adding the same field into Ticket::Frontend::CustomerTicketSearch###SearchCSVDynamicField works fine, and using "output to CSV" option at Search page exports correct field value to .csv

I did my best trying to solve this, but unsuccessful. Please give me an advice to fix this issue
kobiOTRS
Znuny newbie
Posts: 4
Joined: 29 Oct 2012, 20:37
Znuny Version: 3.1.11

Re: incorrect output of SearchOverviewDynamicField

Post by kobiOTRS »

Found bug posted to fix: http://bugs.otrs.org/show_bug.cgi?id=8749
Two months passed since bug posted but its still not fixed... :(
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: incorrect output of SearchOverviewDynamicField

Post by jojo »

Bugs can take long time as they will be fixed based on time of the developers or based on bug escalations by support customers
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