Get a report with phone/mail tickets for each agent

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jcaceres
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Posts: 1
Joined: 06 Nov 2012, 19:57
Znuny Version: 3.0.8
Real Name: Javier
Company: Enzyme Advising Group SLU

Get a report with phone/mail tickets for each agent

Post by jcaceres »

Get a report with phone/mail tickets for each agent

Hi,

I need to get a report with the number of tickets created by phone and by mail for each agent during the last months.

Can you please help me to identify on which table of the DB is this info located?

Kind regards,

Javier
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