After crash OTRS not responding, browser gives error 101

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jeppis
Znuny newbie
Posts: 2
Joined: 06 Nov 2012, 20:49
Znuny Version: 3.0.7

After crash OTRS not responding, browser gives error 101

Post by jeppis »

Hi everyone,

I have a Windows installation of OTRS (3.0.7, and yes I need to update, I know, will do that after this problem has been solved)

After my computer crashed OTRS is not responding and the browser (any) gives error 101 (net::ERR_CONNECTION_RESET).
Apache and other sites using MySQL is working well.

OTRS and Cron is still fetching mails like normally and I can still use OTRS with the Iphone application.

Can anyone give me any assistance what to check and fix so I can use OTRS with browser again?

from otrs.log when tried to connect localhost/otrs/index.pl:
[Tue Nov 6 20:33:16 2012][Debug][Kernel::System::Web::InterfaceAgent::new][87] Global handle started...
[Tue Nov 6 20:33:16 2012][Debug][Kernel::System::DB::Connect][224] DB.pm->Do (1) SQL: 'SET NAMES utf8'
[Tue Nov 6 20:33:16 2012][Debug][Kernel::System::Web::InterfaceAgent::DESTROY][900] Global handle stopped.

Thanks,
Jeppis
jeppis
Znuny newbie
Posts: 2
Joined: 06 Nov 2012, 20:49
Znuny Version: 3.0.7

Re: After crash OTRS not responding, browser gives error 101

Post by jeppis »

Solved.

Made mysqldump and installed new version of otrs. easy as that.
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