Package not correctly deployed! Please reinstall the package

Moderator: crythias

Locked
ndhvu275
Znuny advanced
Posts: 139
Joined: 06 Nov 2012, 09:02
Znuny Version: 3.x, 4.x and 5.x
Real Name: Vu Nguyen
Company: INFOdation
Location: Netherlands
Contact:

Package not correctly deployed! Please reinstall the package

Post by ndhvu275 »

Hi,

I'm new in OTRS (2 weeks). I'm using OTRS version 3.1.13 (released), installed for Win (Win7). I'm try to do Hello World exmaple with guide book OTRS Developer. I've already finished all file like module (Hello World module) like below:
- Source file
- sopm file to install
- Do install via Web tool Package Manager, but the system shows an error (a general error): Package not correctly deployed! Please reinstall the package.
- Then, go to view otrs log file. It's written:
[Wed Nov 7 10:25:27 2012][Error][Kernel::System::Package::_FileInstall][2549] Content not defined in File!
[Wed Nov 7 10:25:27 2012][Error][Kernel::System::Package::_FileInstall][2549] Content not defined in File!
[Wed Nov 7 10:25:27 2012][Error][Kernel::System::Package::_FileInstall][2549] Content not defined in File!
[Wed Nov 7 10:25:27 2012][Error][Kernel::System::Package::_FileInstall][2549] Content not defined in File!
[Wed Nov 7 10:25:27 2012][Error][Kernel::System::Package::_FileInstall][2549] Content not defined in File!
[Wed Nov 7 10:25:27 2012][Notice][Kernel::System::Package::RepositoryGet] No such package: AgentHelloWorld-0.0.1!


It's seem not have permission for installing, I think. Do you have any ideal for this?

Please let me know what is exactly error?

Thanks & Regard,
Hoang Vu
OTRS 3.x, 4.x on CentOS/Windows
MySQL database
External customer backend with MySQL, MSSQL
Customization
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: Package not correctly deployed! Please reinstall the pac

Post by jojo »

Closed because of duplicated post!
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Locked