Hi it will be very helpful if someone can help me ASAP. on my dashboard non of the tickets been viewed suddenly i do no know why and i have restarted the server but still the same and also i have selected all the queues but still it is same. please help me where the problem is.
see the screenshot for the same.
Tickets not viewed on Dashboard
Moderator: crythias
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vinesh
- Znuny newbie
- Posts: 76
- Joined: 01 Sep 2012, 09:51
- Znuny Version: 5.0.16
- Real Name: Vinesh Narayanan
- Company: NTS
Tickets not viewed on Dashboard
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crythias
- Moderator
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- Joined: 04 May 2010, 18:38
- Znuny Version: 5.0.x
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Re: Tickets not viewed on Dashboard
Anything in your logs? Customized dash queries? Check sysconfig...
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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vinesh
- Znuny newbie
- Posts: 76
- Joined: 01 Sep 2012, 09:51
- Znuny Version: 5.0.16
- Real Name: Vinesh Narayanan
- Company: NTS
Re: Tickets not viewed on Dashboard
Hi crythias issue was regarding queue rw permission and i have solved myself thanks for your prompt and fast reply.