There seems to be many people asking this but no answer so far. Is there any solution?
Thanks in advance
(CLOSED) Add Dynamic Field to Bulk actions?
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morecw
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(CLOSED) Add Dynamic Field to Bulk actions?
Last edited by morecw on 30 Nov 2012, 16:15, edited 1 time in total.
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crythias
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Re: Add Dynamic Field to Bulk actions?
It's called ... Generic Agent.
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morecw
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Re: Add Dynamic Field to Bulk actions?
Yes that's good for me but we don't give of course all agents access to that. Better would be if I could just add a field to the Bulk modulecrythias wrote:It's called ... Generic Agent.
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crythias
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Re: Add Dynamic Field to Bulk actions?
OK, now I'm curious how often this needs to occur that can't a) be scheduled with Generic Agent every 10 minutes every day or b) isn't already a required field or c) you can't do it one-off.morecw wrote:Yes that's good for me but we don't give of course all agents access to that. Better would be if I could just add a field to the Bulk module
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morecw
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Re: Add Dynamic Field to Bulk actions?
There is some reorganisation of data to do as we changed our queue structure. Fine I will do this myselfcrythias wrote:OK, now I'm curious how often this needs to occur that can't a) be scheduled with Generic Agent every 10 minutes every day or b) isn't already a required field or c) you can't do it one-off.morecw wrote:Yes that's good for me but we don't give of course all agents access to that. Better would be if I could just add a field to the Bulk module
OTRS 3.1.6, Windows 2008 with MySQL database
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