Hi,
Can i let for example the manager get overview of all tickets without being owner or responsible.
so the manager can see any new article of all tickets in the icon area.
Any ideas ?
Manager overview.
Moderator: crythias
Manager overview.
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Re: Manager overview.
no
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com