Apache-Server "Can´t load Perl file"

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Apache-Server "Can´t load Perl file"

Post by grenzreiter »

Hi,

nachdem ich eine Konfiguration fürs LDAp nochmal testen wollte, starte ich ie üblich den Server neu. Er meldet aber einen Fehler. Das log zeigt

Code: Select all

Can't load Perl file: /opt/otrs/scripts/apache2-perl-startup.pl
Ich habe im entsprechenden Verzeichnis nachgesehen, das File ist vorhanden. Außderdem trat der Fehler plötzlich auf. Ich habe nicht upgedatet oder verändert.

Gruß
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jojo
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Re: Apache-Server "Can´t load Perl file"

Post by jojo »

was sagt das Apache error log?
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Re: Apache-Server "Can´t load Perl file"

Post by grenzreiter »

Der obige Abschnitt ist aus dem Error-Log vom Apache oder sprechen wir von einem anderen. (/var/log/apache2/error.log)

Gruß
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Re: Apache-Server "Can´t load Perl file"

Post by grenzreiter »

Nochmal ein bisschen mehr aus dem Log-File

Code: Select all

[Fri Dec 07 11:17:39 2012] [error] syntax error at /opt/otrs//Kernel/Config.pm line 21, near "package Kernel::Config"\nBEGIN not safe after errors--compilation aborted at /opt/otrs//Kernel/Config.pm line 23.\nCompilation failed in require at /opt/otrs/scripts/apache2-perl-startup.pl line 68.\nBEGIN failed--compilation aborted at /opt/otrs/scripts/apache2-perl-startup.pl line 68.\nCompilation failed in require at (eval 2) line 1.\n
[Fri Dec 07 11:17:39 2012] [error] Can't load Perl file: /opt/otrs/scripts/apache2-perl-startup.pl for server ......., exiting...
Ich habe mir auch die entsprechenden Zeilen in den Files angesehen, aber mir ist nichts besonderes aufgefallen...

Gruß
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Re: Apache-Server "Can´t load Perl file"

Post by reneeb »

Da ist ein Syntaxfehler in Kernel/Config.pm. Zeig mal die Datei (mit anonymisierten Angaben).
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Re: Apache-Server "Can´t load Perl file"

Post by grenzreiter »

Ich habe daran ja nur mal eine Testkonfiguration vorgenommen und da die nicht geklappt hat, hab ich sie auch wieder rausgenommen

Code: Select all

 --
# Kernel/Config.pm - Config file for OTRS kernel
# Copyright (C) 2001-2011 xxx, http://otrs.org/
# --
# $Id: Config.pm.dist,v 1.25 2011/09/16 10:58:28 mg Exp $
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (AGPL). If you
# did not receive this file, see http://www.gnu.org/licenses/agpl.txt.
# --
#  Note:
#
#  -->> OTRS does have a lot of config settings. For more settings
#       (Notifications, Ticket::ViewAccelerator, Ticket::NumberGenerator,
#       LDAP, PostMaster, Session, Preferences, ...) see
#       Kernel/Config/Defaults.pm and copy your wanted lines into "this"
#       config file. This file will not be changed on update!
#
# --

package Kernel::Config;

use utf8;

sub Load {
    my $Self = shift;
    # ---------------------------------------------------- #
    # ---------------------------------------------------- #
    #                                                      #
    #         Start of your own config options!!!          #
    #                                                      #
    # ---------------------------------------------------- #
    # ---------------------------------------------------- #

    # ---------------------------------------------------- #
    # database settings                                    #
    # ---------------------------------------------------- #
    # DatabaseHost
    # (The database host.)
    $Self->{'DatabaseHost'} = 'localhost';
    # Database
    # (The database name.)
    $Self->{'Database'} = 'otrs';
    # DatabaseUser
    # (The database user.)
    $Self->{'DatabaseUser'} = 'otrs';
    # DatabasePw
    # (The password of database user. You also can use bin/otrs.CryptPassword.pl
    # for crypted passwords.)
    $Self->{'DatabasePw'} = 'hot';
    # DatabaseDSN
    # (The database DSN for MySQL ==> more: "man DBD::mysql")
    $Self->{DatabaseDSN} = "DBI:mysql:database=$Self->{Database};host=$Self->{DatabaseHost};";

    # (The database DSN for PostgreSQL ==> more: "man DBD::Pg")
    # if you want to use a local socket connection
#    $Self->{DatabaseDSN} = "DBI:Pg:dbname=$Self->{Database};";
    # if you want to use a tcpip connection
#    $Self->{DatabaseDSN} = "DBI:Pg:dbname=$Self->{Database};host=$Self->{DatabaseHost};";
    # if you have PostgresSQL 8.1 or earlier, activate the legacy driver with this line:
#    $Self->{DatabasePostgresqlBefore82} = 1;

    # ---------------------------------------------------- #
    # fs root directory
    # ---------------------------------------------------- #
    $Self->{Home} = '/opt/otrs';

    # ---------------------------------------------------- #
    # insert your own config settings "here"               #
    # config settings taken from Kernel/Config/Defaults.pm #
    # ---------------------------------------------------- #
    # $Self->{SessionUseCookie} = 0;
    # $Self->{CheckMXRecord} = 0;

    # ---------------------------------------------------- #

    # ---------------------------------------------------- #
    # data inserted by installer                           #
    # ---------------------------------------------------- #
    # $DIBI$
    # ---------------------------------------------------- #
    #           End of your own config options!!!          #
    #                                                      #
    # ---------------------------------------------------- #
}

# ---------------------------------------------------- #
# needed system stuff (don't edit this)                #
# ---------------------------------------------------- #
use strict;
use warnings;

use vars qw(@ISA $VERSION);
$VERSION = qw($Revision: 1.25 $)[1];

use Kernel::Config::Defaults;
push (@ISA, 'Kernel::Config::Defaults');

# -----------------------------------------------------#

1;
startup.pl

Code: Select all

# --

use strict;
use warnings;

# make sure we are in a sane environment.
$ENV{MOD_PERL} =~ /mod_perl/ or die "MOD_PERL not used!";

# switch to unload_package_xs, the PP version is broken in Perl 5.10.1.
# see http://rt.perl.org/rt3//Public/Bug/Display.html?id=72866
BEGIN {
    $ModPerl::Util::DEFAULT_UNLOAD_METHOD = 'unload_package_xs';
}

use ModPerl::Util;

# set otrs lib path!
use lib "/opt/otrs/";
use lib "/opt/otrs/Kernel/cpan-lib";
use lib "/opt/otrs/Custom";

# pull in things we will use in most requests so it is read and compiled
# exactly once

#use CGI (); CGI->compile(':all');
use CGI ();
CGI->compile(':cgi');
use CGI::Carp ();

use Apache::DBI;

# enable this if you use mysql
#use DBD::mysql ();
#use Kernel::System::DB::mysql;

# enable this if you use postgresql
#use DBD::Pg ();
#use Kernel::System::DB::postgresql;

# enable this if you use oracle
#use DBD::Oracle ();
#use Kernel::System::DB::oracle;

# core modules
use Kernel::Config;
use Kernel::System::Web::InterfaceAgent;
use Kernel::System::Web::InterfaceCustomer;
use Kernel::System::Web::InterfacePublic;
use Kernel::System::Web::Request;
use Kernel::System::Web::UploadCache;
use Kernel::System::DB;
use Kernel::System::Encode;
use Kernel::System::EventHandler;
use Kernel::System::Main;
use Kernel::System::Time;
use Kernel::System::Cache;
use Kernel::System::CacheInternal;
use Kernel::System::Auth;
use Kernel::System::Auth::DB;
use Kernel::System::AuthSession;
use Kernel::System::AuthSession::DB;
use Kernel::System::User;
use Kernel::System::User::Preferences::DB;
use Kernel::System::XML;
use Kernel::System::Log;
use Kernel::System::Ticket;
use Kernel::System::Ticket::Number::DateChecksum;
use Kernel::System::Queue;
use Kernel::System::Lock;
use Kernel::System::State;
use Kernel::System::Priority;
use Kernel::System::CustomerUser;
use Kernel::System::CustomerGroup;
use Kernel::System::CustomerAuth;
use Kernel::System::CheckItem;
....
Gruß
Last edited by grenzreiter on 07 Dec 2012, 14:38, edited 1 time in total.
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Re: Apache-Server "Can´t load Perl file"

Post by grenzreiter »

Code: Select all

# --

use strict;
use warnings;

# make sure we are in a sane environment.
$ENV{MOD_PERL} =~ /mod_perl/ or die "MOD_PERL not used!";

# switch to unload_package_xs, the PP version is broken in Perl 5.10.1.
# see http://rt.perl.org/rt3//Public/Bug/Display.html?id=72866
BEGIN {
    $ModPerl::Util::DEFAULT_UNLOAD_METHOD = 'unload_package_xs';
}

use ModPerl::Util;

# set otrs lib path!
use lib "/opt/otrs/";
use lib "/opt/otrs/Kernel/cpan-lib";
use lib "/opt/otrs/Custom";

# pull in things we will use in most requests so it is read and compiled
# exactly once

#use CGI (); CGI->compile(':all');
use CGI ();
CGI->compile(':cgi');
use CGI::Carp ();

use Apache::DBI;

# enable this if you use mysql
#use DBD::mysql ();
#use Kernel::System::DB::mysql;

# enable this if you use postgresql
#use DBD::Pg ();
#use Kernel::System::DB::postgresql;

# enable this if you use oracle
#use DBD::Oracle ();
#use Kernel::System::DB::oracle;

# core modules
use Kernel::Config;
use Kernel::System::Web::InterfaceAgent;
use Kernel::System::Web::InterfaceCustomer;
use Kernel::System::Web::InterfacePublic;
use Kernel::System::Web::Request;
use Kernel::System::Web::UploadCache;
use Kernel::System::DB;
use Kernel::System::Encode;
use Kernel::System::EventHandler;
use Kernel::System::Main;
use Kernel::System::Time;
use Kernel::System::Cache;
use Kernel::System::CacheInternal;
use Kernel::System::Auth;
use Kernel::System::Auth::DB;
use Kernel::System::AuthSession;
use Kernel::System::AuthSession::DB;
use Kernel::System::User;
use Kernel::System::User::Preferences::DB;
use Kernel::System::XML;
use Kernel::System::Log;
use Kernel::System::Ticket;
use Kernel::System::Ticket::Number::DateChecksum;
use Kernel::System::Queue;
use Kernel::System::Lock;
use Kernel::System::State;
use Kernel::System::Priority;
use Kernel::System::CustomerUser;
use Kernel::System::CustomerGroup;
use Kernel::System::CustomerAuth;
use Kernel::System::CheckItem;
....
Lieber noch die apache2-per-startup.pl Da soll ja auch noch ein Fehler sein, den ich nicht finde.

Gruß
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reneeb
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Re: Apache-Server "Can´t load Perl file"

Post by reneeb »

grenzreiter wrote:Ich habe daran ja nur mal eine Testkonfiguration vorgenommen und da die nicht geklappt hat, hab ich sie auch wieder rausgenommen

Code: Select all

 --
# Kernel/Config.pm - Config file for OTRS kernel
Hier hast Du in der ersten Zeile etwas zuviel gelöscht. Das muss "# --" heißen

Edit: schließendes quote-Tag eingefügt
Last edited by reneeb on 07 Dec 2012, 15:11, edited 1 time in total.
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Re: Apache-Server "Can´t load Perl file"

Post by grenzreiter »

Edit: Gott bin ich dämlich. Hätte ich mal genau geschaut, wäre ich jetzt seit 2 Stunden zuhause...DANKE!

Gruß
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