otrs on windows stopped fetching mails on windows xp

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deansyst
Znuny newbie
Posts: 8
Joined: 19 Dec 2012, 14:41
Znuny Version: 3.1.4
Real Name: eric
Company: verpakt

otrs on windows stopped fetching mails on windows xp

Post by deansyst »

we have a windows xp server that hosts our OTRS server . about 2 days ago users stoppped automatically recieving emails .they only recieve emails
when they are logged in as admin and thay manually fetch . i have searched the internet high and low but all the suggested solutions are not working please find below a copy of my log files. any help /pointers would be appriciated .


Fri Jan 11 12:32:53 2013][Error][Kernel::System::MailAccount::POP3::Fetch][205] POP3: Can't process mail, see log sub system (C:/PROGRA~1/OTRS/OTRS/var/spool/problem-email-0457f35b3d2fb722786549ff290ab77b, report it on http://bugs.otrs.org/)!
[Fri Jan 11 12:32:53 2013][Notice][Kernel::System::MailAccount::POP3::Fetch] POP3: Fetched 12 email(s) from otrsbanking/192.168.135.25.
[Fri Jan 11 12:32:53 2013][Error][Kernel::System::AuthSession::DB::_SyncToStorage][353] MySQL server has gone away, SQL: 'UPDATE sessions SET session_value = ? WHERE session_id = ?'
[Fri Jan 11 12:34:01 2013][Notice][Kernel::System::PID::PIDCreate] Can't create PID PostMasterMailbox, because it's already running (otrs.verpakt.com/3984)!
[Fri Jan 11 12:35:03 2013][Notice][Kernel::System::Ticket::TicketCreate] New Ticket [2013011110001139/??????? ???????] created (TicketID=160054,Queue=VPL::Golden Riviera,Priority=3 normal,State=open)
[Fri Jan 11 12:35:04 2013][Notice][Kernel::System::Ticket::Article::ArticleSend] Sent email to ??????? ???????? ???????? ,' from 'Golden Riviera Casino <goldenriviera@vegaspartnerlounge.com>'. HistoryType => EmailAgent, Subject => [Ticket#2013011110001139] ??????? ???????? ???????? ? ??????;
[Fri Jan 11 12:35:33 2013][Notice][Kernel::System::Ticket::Article::ArticleSend] Sent email to '??????? ???????? ????????,' from 'German Support <support.de@vegaspartnerlounge.com>'. HistoryType => SendAnswer, Subject => Re: [Ticket#2013011110001102] test 12:26;
[Fri Jan 11 12:36:00 2013][Notice][Kernel::System::PID::PIDCreate] Can't create PID PostMasterMailbox, because it's already running (otrs.verpakt.com/3984)!
[Fri Jan 11 12:38:01 2013][Notice][Kernel::System::PID::PIDCreate] Removed PID (PostMasterMailbox/otrs.verpakt.com/3984, because 1 hour old!
[Fri Jan 11 12:38:01 2013][Notice][Kernel::System::Ticket::TicketCreate] New Ticket [2013011110001148/Test mail - 12:] created (TicketID=160055,Queue=VPL::Sun Vegas,Priority=3 normal,State=new)
[Fri Jan 11 12:38:01 2013][Notice][Kernel::System::MailAccount::POP3::Fetch] POP3: Fetched 1 email(s) from otrssunvegas/192.168.135.25.
[Fri Jan 11 12:38:01 2013][Notice][Kernel::System::Ticket::TicketCreate] New Ticket [2013011110001157/INSTANT BANKING] created (TicketID=160056,Queue=VPL::Japanese,Priority=3 normal,State=new)
[Fri Jan 11 12:38:01 2013][Notice][Kernel::System::MailAccount::POP3::Fetch] POP3: Fetched 1 email(s) from support.jp/192.168.135.25.
[Fri Jan 11 12:38:01 2013][Notice][Kernel::System::Ticket::TicketCreate] New Ticket [2013011110001166/**SPAM** {Disar] created (TicketID=160057,Queue=VPL::Maple Casino,Priority=3 normal,State=new)
[Fri Jan 11 12:38:02 2013][Notice][Kernel::System::MailAccount::POP3::Fetch] POP3: Fetched 1 email(s) from otrs_maplecasino/192.168.135.25.
[Fri Jan 11 12:38:02 2013][Notice][Kernel::System::Ticket::TicketCreate] New Ticket [2013011110001175/test 12:26] created (TicketID=160058,Queue=VPL::Spanish,Priority=3 normal,State=new)
[Fri Jan 11 12:38:02 2013][Notice][Kernel::System::Ticket::TicketCreate] New Ticket [2013011110001184/test 12:26] created (TicketID=160059,Queue=VPL::Spanish,Priority=3 normal,State=new)
[Fri Jan 11 12:38:02 2013][Notice][Kernel::System::Ticket::TicketCreate] New Ticket [2013011110001193/test 12:26] created (TicketID=160060,Queue=VPL::Spanish,Priority=3 normal,State=new)
[Fri Jan 11 12:38:02 2013][Notice][Kernel::System::MailAccount::POP3::Fetch] POP3: Fetched 3 email(s) from otrssupport.es/192.168.135.25.
[Fri Jan 11 12:38:02 2013][Notice][Kernel::System::PostMaster::FollowUp::Run] FollowUp Article to Ticket [2013011110000532] created (TicketID=160011, ArticleID=285071). ,
[Fri Jan 11 12:38:02 2013][Notice][Kernel::System::MailAccount::POP3::Fetch] POP3: Fetched 1 email(s) from otrssupport.russia/192.168.135.25.
[Fri Jan 11 12:38:02 2013][Notice][Kernel::System::Ticket::TicketCreate] New Ticket [2013011110001201/¦?¦????????????] created (TicketID=160061,Queue=VPL::French,Priority=3 normal,State=new)
[Fri Jan 11 12:38:03 2013][Notice][Kernel::System::Ticket::TicketCreate] New Ticket [2013011110001219/test 12:26] created (TicketID=160062,Queue=VPL::French,Priority=3 normal,State=new)
[Fri Jan 11 12:38:03 2013][Notice][Kernel::System::MailAccount::POP3::Fetch] POP3: Fetched 2 email(s) from otrssupportfr/192.168.135.25.
[Fri Jan 11 12:38:03 2013][Notice][Kernel::System::Ticket::TicketCreate] New Ticket [2013011110001228/Test mail - 12:] created (TicketID=160063,Queue=VPL::Golden Riviera,Priority=3 normal,State=new)
[Fri Jan 11 12:38:03 2013][Notice][Kernel::System::MailAccount::POP3::Fetch] POP3: Fetched 1 email(s) from otrs_goldenriviera/192.168.135.37.
[Fri Jan 11 12:38:03 2013][Notice][Kernel::System::Ticket::TicketCreate] New Ticket [2013011110001237/Test Mail - 12:] created (TicketID=160064,Queue=VPL::River Nile,Priority=3 normal,State=new)
[Fri Jan 11 12:38:03 2013][Notice][Kernel::System::MailAccount::POP3::Fetch] POP3: Fetched 1 email(s) from rivernile/192.168.135.25.
[Fri Jan 11 12:38:07 2013][Notice][Kernel::System::Ticket::Article::ArticleSend] Sent email to '??????? ???????? ????????,' from '777 Dragon English Support <??????? ???????? ????????>'. HistoryType => SendAnswer, Subject => Re: [Ticket#2013011110000961] Attachment test;
[Fri Jan 11 12:40:02 2013][Notice][Kernel::System::Ticket::TicketCreate] New Ticket [2013011110001246/**SPAM** ¦?¦???] created (TicketID=160065,Queue=VPL::French,Priority=3 normal,State=new)
[Fri Jan 11 12:40:02 2013][Notice][Kernel::System::MailAccount::POP3::Fetch] POP3: Fetched 1 email(s) from ??????? ???????? ????????5.
[Fri Jan 11 12:42:01 2013][Notice][Kernel::System::PostMaster::FollowUp::Run] FollowUp Article to Ticket [2013011110000256] created (TicketID=159983, ArticleID=285084). ,
[Fri Jan 11 12:42:01 2013][Notice][Kernel::System::MailAccount::POP3::Fetch] POP3: Fetched 1 email(s) from ??????? ???????? ????????.
[Fri Jan 11 12:46:01 2013][Notice][Kernel::System::Ticket::TicketCreate] New Ticket [2013011110001255/Need a helping ] created (TicketID=160066,Queue=VPL::Sun Vegas,Priority=3 normal,State=new)
[Fri Jan 11 12:46:01 2013][Notice][Kernel::System::MailAccount::POP3::Fetch] POP3: Fetched 1 email(s) from ??????? ???????? ????????.
[Fri Jan 11 12:50:02 2013][Notice][Kernel::System::Ticket::TicketCreate] New Ticket [2013011110001264/??????? ????? ?] created (TicketID=160067,Queue=VPL::French,Priority=3 normal,State=new)
[Fri Jan 11 12:50:02 2013][Notice][Kernel::System::MailAccount::POP3::Fetch] POP3: Fetched 1 email(s) from otrssupportfr/192.168.135.25.
[Fri Jan 11 12:50:02 2013][Notice][Kernel::System::Ticket::TicketCreate] New Ticket [2013011110001273/**SPAM** consig] created (TicketID=160068,Queue=VPL::Golden Riviera,Priority=3 normal,State=new)
[Fri Jan 11 12:50:02 2013][Notice][Kernel::System::MailAccount::POP3::Fetch] POP3: Fetched 1 email(s) from ??????? ???????? ????????.
[Fri Jan 11 12:52:01 2013][Notice][Kernel::System::Ticket::TicketCreate] New Ticket [2013011110001282/Doc] created (TicketID=160069,Queue=VPL::Banking,Priority=3 normal,State=new)
[Fri Jan 11 12:52:01 2013][Notice][Kernel::System::MailAccount::POP3::Fetch] POP3: Fetched 1 email(s) from otrsbanking/192.168.135.25.
[Fri Jan 11 12:56:33 2013][Notice][Kernel::System::Ticket::Article::ArticleSend] Sent email to ??????? ???????? ????????' from 'Banking <??????? ???????? ????????>'. HistoryType => Forward, Subject => Fwd: [Ticket#2013011010001257] Documents!;
[Fri Jan 11 12:58:01 2013][Notice][Kernel::System::PostMaster::FollowUp::Run] FollowUp Article to Ticket [2013011110000407] created (TicketID=159998, ArticleID=285094). ,
[Fri Jan 11 12:58:01 2013][Notice][Kernel::System::MailAccount::POP3::Fetch] POP3: Fetched 1 email(s) from ??????? ???????? ????????.
[Fri Jan 11 13:00:02 2013][Notice][Kernel::System::PostMaster::FollowUp::Run] FollowUp Article to Ticket [2013011110000701] created (TicketID=160028, ArticleID=285095). ,
[Fri Jan 11 13:00:02 2013][Notice][Kernel::System::Ticket::TicketCreate] New Ticket [2013011110001291/**SPAM** ??????] created (TicketID=160070,Queue=VPL::Banking,Priority=3 normal,State=new)
[Fri Jan 11 13:00:02 2013][Notice][Kernel::System::MailAccount::POP3::Fetch] POP3: Fetched 2 email(s) from ??????? ???????? ????????.
[Fri Jan 11 13:00:02 2013][Notice][Kernel::System::Ticket::TicketCreate] New Ticket [2013011110001308/Re:Your Financi] created (TicketID=160071,Queue=VPL::French,Priority=3 normal,State=new)
[Fri Jan 11 13:00:02 2013][Notice][Kernel::System::MailAccount::POP3::Fetch] POP3: Fetched 1 email(s) from ??????? ???????? ????????.
[Fri Jan 11 13:01:40 2013][Error][Kernel::System::CustomerUser::DB::CustomerIDs][379] Need User!
[Fri Jan 11 13:02:01 2013][Notice][Kernel::System::Ticket::TicketCreate] New Ticket [2013011110001317/Pro S&P500 Trad] created (TicketID=160072,Queue=VPL::Banking,Priority=3 normal,State=new)
[Fri Jan 11 13:02:01 2013][Notice][Kernel::System::MailAccount::POP3::Fetch] POP3: Fetched 1 email(s) from ??????? ???????? ????????.
[Fri Jan 11 13:02:01 2013][Notice][Kernel::System::Ticket::TicketCreate] New Ticket [2013011110001326/**SPAM** ¦?¦??3] created (TicketID=160073,Queue=VPL::French,Priority=3 normal,State=new)
[Fri Jan 11 13:02:01 2013][Notice][Kernel::System::MailAccount::POP3::Fetch] POP3: Fetched 1 email(s) from ??????? ???????? ????????.
[Fri Jan 11 13:02:01 2013][Error][Kernel::System::CustomerUser::DB::CustomerSearch][210] Need Search, UserLogin or PostMasterSearch!
[Fri Jan 11 13:02:02 2013][Notice][Kernel::System::Ticket::TicketCreate] New Ticket [2013011110001335/Fazla yaglara b] created (TicketID=160074,Queue=VPL::Arthurian,Priority=3 normal,State=new)
[Fri Jan 11 13:02:02 2013][Notice][Kernel::System::MailAccount::POP3::Fetch] POP3: Fetched 1 email(s) from ??????? ???????? ????????.
[Fri Jan 11 13:02:13 2013][Notice][Kernel::System::Ticket::Article::ArticleSend] Sent email to '??????? ???????? ????????,' from 'Banking <??????? ???????? ????????>'. HistoryType => SendAnswer, Subject => Re: [Ticket#2013011010001257] Documents!;
[Fri Jan 11 13:04:01 2013][Notice][Kernel::System::Ticket::TicketCreate] New Ticket [2013011110001344/New Player (Aus] created (TicketID=160075,Queue=Follow Up Calls,Priority=3 normal,State=new)
[Fri Jan 11 13:04:01 2013][Notice][Kernel::System::MailAccount::POP3::Fetch] POP3: Fetched 1 email(s) from ??????? ???????? ????????.
[Fri Jan 11 13:04:55 2013][Error][Kernel::System::Auth::Sync::LDAP::new][44] Need AuthSyncModule::LDAP::Host in Kernel/Config.pm
[Fri Jan 11 13:05:33 2013][Error][Kernel::System::Auth::Sync::LDAP::new][44] Need AuthSyncModule::LDAP::Host in Kernel/Config.pm
[Fri Jan 11 13:05:33 2013][Notice][Kernel::System::Auth::DB::Auth] User: Ramsay authentication ok (REMOTE_ADDR: 192.168.135.241).
[Fri Jan 11 13:05:37 2013][Error][Kernel::System::Auth::Sync::LDAP::new][44] Need AuthSyncModule::LDAP::Host in Kernel/Config.pm
[Fri Jan 11 13:05:38 2013][Error][Kernel::System::Auth::Sync::LDAP::new][44] Need AuthSyncModule::LDAP::Host in Kernel/Config.pm
[Fri Jan 11 13:06:01 2013][Notice][Kernel::System::Ticket::TicketCreate] New Ticket [2013011110001353/RE: REQ00000015] created (TicketID=160076,Queue=VPL::Help,Priority=3 normal,State=new)
[Fri Jan 11 13:06:01 2013][Notice][Kernel::System::MailAccount::POP3::Fetch] POP3: Fetched 1 email(s) from ??????? ???????? ????????.
[Fri Jan 11 13:08:01 2013][Notice][Kernel::System::Ticket::TicketCreate] New Ticket [2013011110001362/FCVR 0037111851] created (TicketID=160077,Queue=VPL::Help,Priority=3 normal,State=new)
[Fri Jan 11 13:08:01 2013][Error][Kernel::System::Ticket::ArticleStorageDB::ArticleWritePlain][219] MySQL server has gone away, SQL: 'INSERT INTO article_plain (article_id, body, create_time, create_by, change_time, change_by) VALUES (?, ?,
'2013-01-11 13:08:01'
, ?,
'2013-01-11 13:08:01'
, ?)'
[Fri Jan 11 13:08:01 2013][Error][Kernel::System::Ticket::Article::ArticleGetContentPath][781] MySQL server has gone away, SQL: 'SELECT content_path FROM article WHERE id = ?'
[Fri Jan 11 13:08:01 2013][Error][Kernel::System::Ticket::ArticleStorageDB::ArticleAttachmentIndexRaw][376] MySQL server has gone away, SQL: 'SELECT filename, content_type, content_size, content_id, content_alternative FROM article_attachment WHERE article_id = ? ORDER BY filename, id'
[Fri Jan 11 13:08:01 2013][Error][Kernel::System::Ticket::ArticleStorageDB::ArticleWriteAttachment][280] MySQL server has gone away, SQL: 'INSERT INTO article_attachment (article_id, filename, content_type, content_size, content, content_id, content_alternative, create_time, create_by, change_time, change_by) VALUES (?, ?, ?, ?, ?, ?, ?,
'2013-01-11 13:08:01'
, ?,
'2013-01-11 13:08:01'
, ?)'
[Fri Jan 11 13:08:01 2013][Error][Kernel::System::Ticket::Article::ArticleGetContentPath][781] MySQL server has gone away, SQL: 'SELECT content_path FROM article WHERE id = ?'
[Fri Jan 11 13:08:01 2013][Error][Kernel::System::Ticket::ArticleStorageDB::ArticleAttachmentIndexRaw][376] MySQL server has gone away, SQL: 'SELECT filename, content_type, content_size, content_id, content_alternative FROM article_attachment WHERE article_id = ? ORDER BY filename, id'
[Fri Jan 11 13:08:01 2013][Error][Kernel::System::Ticket::ArticleStorageDB::ArticleWriteAttachment][280] MySQL server has gone away, SQL: 'INSERT INTO article_attachment (article_id, filename, content_type, content_size, content, content_id, content_alternative, create_time, create_by, change_time, change_by) VALUES (?, ?, ?, ?, ?, ?, ?,
'2013-01-11 13:08:01'
, ?,
'2013-01-11 13:08:01'
, ?)'
[Fri Jan 11 13:08:01 2013][Error][Kernel::System::Ticket::Article::ArticleGetContentPath][781] MySQL server has gone away, SQL: 'SELECT content_path FROM article WHERE id = ?'
[Fri Jan 11 13:08:01 2013][Error][Kernel::System::Ticket::ArticleStorageDB::ArticleAttachmentIndexRaw][376] MySQL server has gone away, SQL: 'SELECT filename, content_type, content_size, content_id, content_alternative FROM article_attachment WHERE article_id = ? ORDER BY filename, id'
[Fri Jan 11 13:08:01 2013][Error][Kernel::System::Ticket::ArticleStorageDB::ArticleWriteAttachment][280] MySQL server has gone away, SQL: 'INSERT INTO article_attachment (article_id, filename, content_type, content_size, content, content_id, content_alternative, create_time, create_by, change_time, change_by) VALUES (?, ?, ?, ?, ?, ?, ?,
'2013-01-11 13:08:01'
, ?,
'2013-01-11 13:08:01'
, ?)'
[Fri Jan 11 13:08:01 2013][Error][Kernel::System::Ticket::Article::ArticleGet][1555] MySQL server has gone away, SQL: 'SELECT sa.ticket_id, sa.a_from, sa.a_to, sa.a_cc, sa.a_subject, sa.a_reply_to, sa.a_message_id, sa.a_in_reply_to, sa.a_references, sa.a_body, st.create_time_unix, st.ticket_state_id, st.queue_id, sa.create_time, sa.a_content_type, sa.create_by, st.tn, article_sender_type_id, st.customer_id, st.until_time, st.ticket_priority_id, st.customer_user_id, st.user_id, st.responsible_user_id, sa.article_type_id, st.ticket_answered, sa.incoming_time, sa.id, st.ticket_lock_id, st.title, st.escalation_update_time, st.type_id, st.service_id, st.sla_id, st.escalation_response_time, st.escalation_solution_time, st.escalation_time, st.change_time FROM article sa, ticket st WHERE sa.ticket_id = ? AND sa.ticket_id = st.id ORDER BY sa.create_time, sa.id ASC'
[Fri Jan 11 13:08:01 2013][Error][Kernel::System::PostMaster::Run][399] Execute Run() of PostFilterModule Kernel::System::PostMaster::Filter::FollowUpArticleTypeCheck not successfully!
[Fri Jan 11 13:08:01 2013][Error][Kernel::System::Ticket::TicketNumberLookup][748] MySQL server has gone away, SQL: 'SELECT tn FROM ticket WHERE id = ? LIMIT 1'
[Fri Jan 11 13:08:01 2013][Error][Kernel::System::Ticket::TicketNumberLookup][748] MySQL server has gone away, SQL: 'SELECT tn FROM ticket WHERE id = ? LIMIT 1'
[Fri Jan 11 13:08:01 2013][Error][Kernel::System::Ticket::TicketNumberLookup][748] MySQL server has gone away, SQL: 'SELECT tn FROM ticket WHERE id = ? LIMIT 1'
[Fri Jan 11 13:08:02 2013][Error][Kernel::System::Ticket::TicketNumberLookup][748] MySQL server has gone away, SQL: 'SELECT tn FROM ticket WHERE id = ? LIMIT 1'
[Fri Jan 11 13:08:02 2013][Error][Kernel::System::Ticket::TicketNumberLookup][748] MySQL server has gone away, SQL: 'SELECT tn FROM ticket WHERE id = ? LIMIT 1'
[Fri Jan 11 13:08:02 2013][Error][Kernel::System::Ticket::TicketNumberLookup][748] MySQL server has gone away, SQL: 'SELECT tn FROM ticket WHERE id = ? LIMIT 1'
[Fri Jan 11 13:08:02 2013][Error][Kernel::System::Ticket::TicketNumberLookup][748] MySQL server has gone away, SQL: 'SELECT tn FROM ticket WHERE id = ? LIMIT 1'
[Fri Jan 11 13:08:02 2013][Error][Kernel::System::Ticket::TicketNumberLookup][748] MySQL server has gone away, SQL: 'SELECT tn FROM ticket WHERE id = ? LIMIT 1'
[Fri Jan 11 13:08:02 2013][Notice][Kernel::System::MailAccount::POP3::Fetch] POP3: Fetched 1 email(s) from helpbox/192.168.135.25.
[Fri Jan 11 13:08:02 2013][Error][Kernel::System::MailAccount::MailAccountGet][194] MySQL server has gone away, SQL: 'SELECT login, pw, host, account_type, queue_id, imap_folder, trusted, comments, valid_id, create_time, change_time FROM mail_account WHERE id = ?'
[Fri Jan 11 13:08:02 2013][Error][Kernel::System::MailAccount::MailAccountFetch][409] Need Login!
[Fri Jan 11 13:08:02 2013][Error][Kernel::System::MailAccount::MailAccountGet][194] MySQL server has gone away, SQL: 'SELECT login, pw, host, account_type, queue_id, imap_folder, trusted, comments, valid_id, create_time, change_time FROM mail_account WHERE id = ?'
[Fri Jan 11 13:08:02 2013][Error][Kernel::System::MailAccount::MailAccountFetch][409] Need Login!
[Fri Jan 11 13:08:02 2013][Error][Kernel::System::MailAccount::MailAccountGet][194] MySQL server has gone away, SQL: 'SELECT login, pw, host, account_type, queue_id, imap_folder, trusted, comments, valid_id, create_time, change_time FROM mail_account WHERE id = ?'
[Fri Jan 11 13:08:02 2013][Error][Kernel::System::MailAccount::MailAccountFetch][409] Need Login!
[Fri Jan 11 13:08:02 2013][Error][Kernel::System::MailAccount::MailAccountGet][194] MySQL server has gone away, SQL: 'SELECT login, pw, host, account_type, queue_id, imap_folder, trusted, comments, valid_id, create_time, change_time FROM mail_account WHERE id = ?'
[Fri Jan 11 13:08:02 2013][Error][Kernel::System::MailAccount::MailAccountFetch][409] Need Login!
[Fri Jan 11 13:08:02 2013][Error][Kernel::System::MailAccount::MailAccountGet][194] MySQL server has gone away, SQL: 'SELECT login, pw, host, account_type, queue_id, imap_folder, trusted, comments, valid_id, create_time, change_time FROM mail_account WHERE id = ?'
[Fri Jan 11 13:08:02 2013][Error][Kernel::System::MailAccount::MailAccountFetch][409] Need Login!
[Fri Jan 11 13:08:02 2013][Error][Kernel::System::MailAccount::MailAccountGet][194] MySQL server has gone away, SQL: 'SELECT login, pw, host, account_type, queue_id, imap_folder, trusted, comments, valid_id, create_time, change_time FROM mail_account WHERE id = ?'
[Fri Jan 11 13:08:02 2013][Error][Kernel::System::MailAccount::MailAccountFetch][409] Need Login!
[Fri Jan 11 13:08:02 2013][Error][Kernel::System::MailAccount::MailAccountGet][194] MySQL server has gone away, SQL: 'SELECT login, pw, host, account_type, queue_id, imap_folder, trusted, comments, valid_id, create_time, change_time FROM mail_account WHERE id = ?'
[Fri Jan 11 13:08:02 2013][Error][Kernel::System::MailAccount::MailAccountFetch][409] Need Login!
[Fri Jan 11 13:08:02 2013][Error][Kernel::System::MailAccount::MailAccountGet][194] MySQL server has gone away, SQL: 'SELECT login, pw, host, account_type, queue_id, imap_folder, trusted, comments, valid_id, create_time, change_time FROM mail_account WHERE id = ?'
[Fri Jan 11 13:08:02 2013][Error][Kernel::System::MailAccount::MailAccountFetch][409] Need Login!
[Fri Jan 11 13:08:02 2013][Error][Kernel::System::MailAccount::MailAccountGet][194] MySQL server has gone away, SQL: 'SELECT login, pw, host, account_type, queue_id, imap_folder, trusted, comments, valid_id, create_time, change_time FROM mail_account WHERE id = ?'
[Fri Jan 11 13:08:02 2013][Error][Kernel::System::MailAccount::MailAccountFetch][409] Need Login!
[Fri Jan 11 13:08:02 2013][Error][Kernel::System::MailAccount::MailAccountGet][194] MySQL server has gone away, SQL: 'SELECT login, pw, host, account_type, queue_id, imap_folder, trusted, comments, valid_id, create_time, change_time FROM mail_account WHERE id = ?'
[Fri Jan 11 13:08:02 2013][Error][Kernel::System::MailAccount::MailAccountFetch][409] Need Login!
[Fri Jan 11 13:08:02 2013][Error][Kernel::System::MailAccount::MailAccountGet][194] MySQL server has gone away, SQL: 'SELECT login, pw, host, account_type, queue_id, imap_folder, trusted, comments, valid_id, create_time, change_time FROM mail_account WHERE id = ?'
[Fri Jan 11 13:08:02 2013][Error][Kernel::System::MailAccount::MailAccountFetch][409] Need Login!
[Fri Jan 11 13:08:02 2013][Error][Kernel::System::MailAccount::MailAccountGet][194] MySQL server has gone away, SQL: 'SELECT login, pw, host, account_type, queue_id, imap_folder, trusted, comments, valid_id, create_time, change_time FROM mail_account WHERE id = ?'
[Fri Jan 11 13:08:02 2013][Error][Kernel::System::MailAccount::MailAccountFetch][409] Need Login!
[Fri Jan 11 13:08:02 2013][Error][Kernel::System::MailAccount::MailAccountGet][194] MySQL server has gone away, SQL: 'SELECT login, pw, host, account_type, queue_id, imap_folder, trusted, comments, valid_id, create_time, change_time FROM mail_account WHERE id = ?'
[Fri Jan 11 13:08:02 2013][Error][Kernel::System::MailAccount::MailAccountFetch][409] Need Login!
[Fri Jan 11 13:08:02 2013][Error][Kernel::System::MailAccount::MailAccountGet][194] MySQL server has gone away, SQL: 'SELECT login, pw, host, account_type, queue_id, imap_folder, trusted, comments, valid_id, create_time, change_time FROM mail_account WHERE id = ?'
[Fri Jan 11 13:08:02 2013][Error][Kernel::System::MailAccount::MailAccountFetch][409] Need Login!
[Fri Jan 11 13:08:02 2013][Error][Kernel::System::MailAccount::MailAccountGet][194] MySQL server has gone away, SQL: 'SELECT login, pw, host, account_type, queue_id, imap_folder, trusted, comments, valid_id, create_time, change_time FROM mail_account WHERE id = ?'
[Fri Jan 11 13:08:02 2013][Error][Kernel::System::MailAccount::MailAccountFetch][409] Need Login!
[Fri Jan 11 13:08:02 2013][Error][Kernel::System::MailAccount::MailAccountGet][194] MySQL server has gone away, SQL: 'SELECT login, pw, host, account_type, queue_id, imap_folder, trusted, comments, valid_id, create_time, change_time FROM mail_account WHERE id = ?'
[Fri Jan 11 13:08:02 2013][Error][Kernel::System::MailAccount::MailAccountFetch][409] Need Login!
[Fri Jan 11 13:08:02 2013][Error][Kernel::System::MailAccount::MailAccountGet][194] MySQL server has gone away, SQL: 'SELECT login, pw, host, account_type, queue_id, imap_folder, trusted, comments, valid_id, create_time, change_time FROM mail_account WHERE id = ?'
[Fri Jan 11 13:08:02 2013][Error][Kernel::System::MailAccount::MailAccountFetch][409] Need Login!
[Fri Jan 11 13:08:02 2013][Error][Kernel::System::MailAccount::MailAccountGet][194] MySQL server has gone away, SQL: 'SELECT login, pw, host, account_type, queue_id, imap_folder, trusted, comments, valid_id, create_time, change_time FROM mail_account WHERE id = ?'
[Fri Jan 11 13:08:02 2013][Error][Kernel::System::MailAccount::MailAccountFetch][409] Need Login!
[Fri Jan 11 13:08:02 2013][Error][Kernel::System::MailAccount::MailAccountGet][194] MySQL server has gone away, SQL: 'SELECT login, pw, host, account_type, queue_id, imap_folder, trusted, comments, valid_id, create_time, change_time FROM mail_account WHERE id = ?'
[Fri Jan 11 13:08:02 2013][Error][Kernel::System::MailAccount::MailAccountFetch][409] Need Login!
[Fri Jan 11 13:08:02 2013][Error][Kernel::System::MailAccount::MailAccountGet][194] MySQL server has gone away, SQL: 'SELECT login, pw, host, account_type, queue_id, imap_folder, trusted, comments, valid_id, create_time, change_time FROM mail_account WHERE id = ?'
[Fri Jan 11 13:08:02 2013][Error][Kernel::System::MailAccount::MailAccountFetch][409] Need Login!
[Fri Jan 11 13:08:02 2013][Error][Kernel::System::MailAccount::MailAccountGet][194] MySQL server has gone away, SQL: 'SELECT login, pw, host, account_type, queue_id, imap_folder, trusted, comments, valid_id, create_time, change_time FROM mail_account WHERE id = ?'
[Fri Jan 11 13:08:02 2013][Error][Kernel::System::MailAccount::MailAccountFetch][409] Need Login!
[Fri Jan 11 13:08:02 2013][Error][Kernel::System::MailAccount::MailAccountGet][194] MySQL server has gone away, SQL: 'SELECT login, pw, host, account_type, queue_id, imap_folder, trusted, comments, valid_id, create_time, change_time FROM mail_account WHERE id = ?'
[Fri Jan 11 13:08:02 2013][Error][Kernel::System::MailAccount::MailAccountFetch][409] Need Login!
[Fri Jan 11 13:08:02 2013][Error][Kernel::System::MailAccount::MailAccountGet][194] MySQL server has gone away, SQL: 'SELECT login, pw, host, account_type, queue_id, imap_folder, trusted, comments, valid_id, create_time, change_time FROM mail_account WHERE id = ?'
[Fri Jan 11 13:08:02 2013][Error][Kernel::System::MailAccount::MailAccountFetch][409] Need Login!
[Fri Jan 11 13:08:02 2013][Error][Kernel::System::MailAccount::MailAccountGet][194] MySQL server has gone away, SQL: 'SELECT login, pw, host, account_type, queue_id, imap_folder, trusted, comments, valid_id, create_time, change_time FROM mail_account WHERE id = ?'
[Fri Jan 11 13:08:02 2013][Error][Kernel::System::MailAccount::MailAccountFetch][409] Need Login!
[Fri Jan 11 13:08:02 2013][Error][Kernel::System::PID::PIDDelete][226] MySQL server has gone away, SQL: 'DELETE FROM process_id WHERE process_name = ? AND process_host = ?'
[Fri Jan 11 13:10:01 2013][Notice][Kernel::System::PID::PIDCreate] Can't create PID PostMasterMailbox, because it's already running (otrs.verpakt.com/3832)!
[Fri Jan 11 13:11:03 2013][Notice][main::_AutoRestart] Config.pm changed, unsafe to continue!
Scheduler is restarting...!

[Fri Jan 11 13:11:04 2013][Notice][main::_AutoRestart] Scheduler service is stopping due a restart.
[Fri Jan 11 13:11:04 2013][Error][C:\PROGRA~1\OTRS\OTRS\bin\otrs.Scheduler4win.pl][236] Scheduler Service tries to start but found an already running service!

[Fri Jan 11 13:12:01 2013][Notice][Kernel::System::PID::PIDCreate] Can't create PID PostMasterMailbox, because it's already running (??????? ???????? ????????/3832)!
[Fri Jan 11 13:14:01 2013][Notice][Kernel::System::PID::PIDCreate] Can't create PID PostMasterMailbox, because it's already running (??????? ???????? ????????/3832)!
[Fri Jan 11 13:16:01 2013][Notice][Kernel::System::PID::PIDCreate] Can't create PID PostMasterMailbox, because it's already running (??????? ???????? ????????/3832)!
[Fri Jan 11 13:17:43 2013][Notice][Kernel::System::Ticket::Article::ArticleSend] Sent email to '??????? ???????? ????????,' from 'Dutch Support <??????? ???????? ????????>'. HistoryType => SendAnswer, Subject => Re: [Ticket#2013011010000267] Initial match bonus plus vrije spins;
[Fri Jan 11 13:17:47 2013][Error][Kernel::System::DB::new][227] Can't connect to MySQL server on 'localhost' (10049)
[Fri Jan 11 13:17:48 2013][Error][Kernel::System::Auth::Sync::LDAP::new][44] Need AuthSyncModule::LDAP::Host in Kernel/Config.pm
[Fri Jan 11 13:17:48 2013][Error][Kernel::System::Auth::Sync::LDAP::new][44] Need AuthSyncModule::LDAP::Host in Kernel/Config.pm
[Fri Jan 11 13:18:01 2013][Notice][Kernel::System::PID::PIDCreate] Can't create PID PostMasterMailbox, because it's already running (otrs.verpakt.com/3832)!
[Fri Jan 11 13:20:01 2013][Notice][Kernel::System::PID::PIDCreate] Can't create PID PostMasterMailbox, because it's already running (otrs.verpakt.com/3832)!
[Fri Jan 11 13:21:49 2013][Error][main::_AutoStop][685] NOTICE: otrs.Shceduler4win.pl is registered on the DB, but the registry has not been updated in 689 seconds!. The register will be deleted so Scheduler can start again without forcing
[Fri Jan 11 13:21:49 2013][Notice][Kernel::System::PID::PIDCreate] Removed PID (otrs.Scheduler/yourhost.example.com/3424, because 1 hour old!
[Fri Jan 11 13:21:50 2013][Notice][main::_start] Scheduler Service is starting...!
[Fri Jan 11 13:21:51 2013][Notice][main::_start] Scheduler Service start! PID 3424
[Fri Jan 11 13:22:54 2013][Notice][Kernel::System::Ticket::Article::ArticleSend] Sent email to '??????? ???????? ????????,' from 'Sun Vegas Casino <??????? ???????? ????????>'. HistoryType => SendAnswer, Subject => Re: [Ticket#2013011110001148] Test mail - 12:26;
[Fri Jan 11 13:28:01 2013][Notice][Kernel::System::PID::PIDCreate] Can't create PID PostMasterMailbox, because it's already running (otrs.verpakt.com/3832)!
[Fri Jan 11 13:28:54 2013][Notice][main::_AutoRestart] Config.pm changed, unsafe to continue!
Scheduler is restarting...!

[Fri Jan 11 13:28:55 2013][Notice][main::_AutoRestart] Scheduler service is stopping due a restart.
[Fri Jan 11 13:28:55 2013][Error][C:\PROGRA~1\OTRS\OTRS\bin\otrs.Scheduler4win.pl][236] Scheduler Service tries to start but found an already running service!

[Fri Jan 11 13:30:07 2013][Error][main::_AutoStop][685] NOTICE: otrs.Shceduler4win.pl is registered on the DB, but the registry has not been updated in 76 seconds!. The register will be deleted so Scheduler can start again without forcing
[Fri Jan 11 13:30:07 2013][Notice][Kernel::System::PID::PIDCreate] Removed PID (otrs.Scheduler/yourhost.example.com/3424, because 1 hour old!
[Fri Jan 11 13:30:08 2013][Notice][main::_start] Scheduler Service is starting...!
[Fri Jan 11 13:30:09 2013][Notice][main::_start] Scheduler Service start! PID 3424
[Fri Jan 11 13:30:34 2013][Notice][Kernel::System::Ticket::TicketCreate] New Ticket [2013011110001371/attachment size] created (TicketID=160078,Queue=VPL::Help,Priority=3 normal,State=new)
[Fri Jan 11 13:30:35 2013][Notice][Kernel::System::MailAccount::POP3::Fetch] POP3: Fetched 1 email(s) from??????? ???????? ????????.
[Fri Jan 11 13:30:36 2013][Notice][Kernel::System::Ticket::TicketCreate] New Ticket [2013011110001381/attachment size] created (TicketID=160079,Queue=VPL::777 Dragon,Priority=3 normal,State=new)
[Fri Jan 11 13:30:36 2013][Notice][Kernel::System::MailAccount::POP3::Fetch] POP3: Fetched 1 email(s) from otrs777dragon/192.168.135.25.
[Fri Jan 11 13:30:41 2013][Notice][Kernel::System::Ticket::TicketCreate] New Ticket [2013011110001399/**SPAM** {Disar] created (TicketID=160080,Queue=VPL::Crazy Vegas,Priority=3 normal,State=new)
[Fri Jan 11 13:30:42 2013][Notice][Kernel::System::MailAccount::POP3::Fetch] POP3: Fetched 1 email(s) from otrs_crazyvegas/192.168.135.25.
[Fri Jan 11 13:30:49 2013][Notice][Kernel::System::Ticket::TicketCreate] New Ticket [2013011110001406/NETeller NETDir] created (TicketID=160081,Queue=VPL::Banking,Priority=3 normal,State=new)
[Fri Jan 11 13:30:49 2013][Notice][Kernel::System::Ticket::TicketCreate] New Ticket [2013011110001415/'tsvr0036872980] created (TicketID=160082,Queue=VPL::Banking,Priority=3 normal,State=new)
[Fri Jan 11 13:30:50 2013][Notice][Kernel::System::Ticket::TicketCreate] New Ticket [2013011110001424/Re: [Ticket#201] created (TicketID=160083,Queue=VPL::Banking,Priority=3 normal,State=new)
[Fri Jan 11 13:30:50 2013][Error][Kernel::System::Ticket::ArticleStorageDB::ArticleWritePlain][219] MySQL server has gone away, SQL: 'INSERT INTO article_plain (article_id, body, create_time, create_by, change_time, change_by) VALUES (?, ?,
'2013-01-11 13:30:50'
, ?,
'2013-01-11 13:30:50'
, ?)'
[Fri Jan 11 13:30:50 2013][Error][Kernel::System::Ticket::Article::ArticleGetContentPath][781] MySQL server has gone away, SQL: 'SELECT content_path FROM article WHERE id = ?'
[Fri Jan 11 13:30:50 2013][Error][Kernel::System::Ticket::ArticleStorageDB::ArticleAttachmentIndexRaw][376] MySQL server has gone away, SQL: 'SELECT filename, content_type, content_size, content_id, content_alternative FROM article_attachment WHERE article_id = ? ORDER BY filename, id'
[Fri Jan 11 13:30:50 2013][Error][Kernel::System::Ticket::ArticleStorageDB::ArticleWriteAttachment][280] MySQL server has gone away, SQL: 'INSERT INTO article_attachment (article_id, filename, content_type, content_size, content, content_id, content_alternative, create_time, create_by, change_time, change_by) VALUES (?, ?, ?, ?, ?, ?, ?,
'2013-01-11 13:30:50'
, ?,
'2013-01-11 13:30:50'
, ?)'
[Fri Jan 11 13:30:50 2013][Error][Kernel::System::Ticket::Article::ArticleGetContentPath][781] MySQL server has gone away, SQL: 'SELECT content_path FROM article WHERE id = ?'
[Fri Jan 11 13:30:50 2013][Error][Kernel::System::Ticket::ArticleStorageDB::ArticleAttachmentIndexRaw][376] MySQL server has gone away, SQL: 'SELECT filename, content_type, content_size, content_id, content_alternative FROM article_attachment WHERE article_id = ? ORDER BY filename, id'
[Fri Jan 11 13:30:50 2013][Error][Kernel::System::Ticket::ArticleStorageDB::ArticleWriteAttachment][280] MySQL server has gone away, SQL: 'INSERT INTO article_attachment (article_id, filename, content_type, content_size, content, content_id, content_alternative, create_time, create_by, change_time, change_by) VALUES (?, ?, ?, ?, ?, ?, ?,
'2013-01-11 13:30:50'
, ?,
'2013-01-11 13:30:50'
, ?)'
[Fri Jan 11 13:30:50 2013][Error][Kernel::System::Ticket::Article::ArticleGetContentPath][781] MySQL server has gone away, SQL: 'SELECT content_path FROM article WHERE id = ?'
[Fri Jan 11 13:30:50 2013][Error][Kernel::System::Ticket::ArticleStorageDB::ArticleAttachmentIndexRaw][376] MySQL server has gone away, SQL: 'SELECT filename, content_type, content_size, content_id, content_alternative FROM article_attachment WHERE article_id = ? ORDER BY filename, id'
[Fri Jan 11 13:30:50 2013][Error][Kernel::System::Ticket::ArticleStorageDB::ArticleWriteAttachment][280] MySQL server has gone away, SQL: 'INSERT INTO article_attachment (article_id, filename, content_type, content_size, content, content_id, content_alternative, create_time, create_by, change_time, change_by) VALUES (?, ?, ?, ?, ?, ?, ?,
'2013-01-11 13:30:50'
, ?,
'2013-01-11 13:30:50'
, ?)'
[Fri Jan 11 13:30:50 2013][Error][Kernel::System::Ticket::Article::ArticleGet][1555] MySQL server has gone away, SQL: 'SELECT sa.ticket_id, sa.a_from, sa.a_to, sa.a_cc, sa.a_subject, sa.a_reply_to, sa.a_message_id, sa.a_in_reply_to, sa.a_references, sa.a_body, st.create_time_unix, st.ticket_state_id, st.queue_id, sa.create_time, sa.a_content_type, sa.create_by, st.tn, article_sender_type_id, st.customer_id, st.until_time, st.ticket_priority_id, st.customer_user_id, st.user_id, st.responsible_user_id, sa.article_type_id, st.ticket_answered, sa.incoming_time, sa.id, st.ticket_lock_id, st.title, st.escalation_update_time, st.type_id, st.service_id, st.sla_id, st.escalation_response_time, st.escalation_solution_time, st.escalation_time, st.change_time FROM article sa, ticket st WHERE sa.ticket_id = ? AND sa.ticket_id = st.id ORDER BY sa.create_time, sa.id ASC'
[Fri Jan 11 13:30:50 2013][Error][Kernel::System::PostMaster::Run][399] Execute Run() of PostFilterModule Kernel::System::PostMaster::Filter::FollowUpArticleTypeCheck not successfully!
[Fri Jan 11 13:30:50 2013][Error][Kernel::System::Ticket::TicketNumberLookup][748] MySQL server has gone away, SQL: 'SELECT tn FROM ticket WHERE id = ? LIMIT 1'
[Fri Jan 11 13:30:50 2013][Error][Kernel::System::Ticket::TicketNumberLookup][748] MySQL server has gone away, SQL: 'SELECT tn FROM ticket WHERE id = ? LIMIT 1'
[Fri Jan 11 13:30:50 2013][Error][Kernel::System::Ticket::TicketNumberLookup][748] MySQL server has gone away, SQL: 'SELECT tn FROM ticket WHERE id = ? LIMIT 1'
[Fri Jan 11 13:30:50 2013][Error][Kernel::System::Ticket::TicketNumberLookup][748] MySQL server has gone away, SQL: 'SELECT tn FROM ticket WHERE id = ? LIMIT 1'
[Fri Jan 11 13:30:50 2013][Error][Kernel::System::Ticket::TicketNumberLookup][748] MySQL server has gone away, SQL: 'SELECT tn FROM ticket WHERE id = ? LIMIT 1'
[Fri Jan 11 13:30:50 2013][Error][Kernel::System::Ticket::TicketNumberLookup][748] MySQL server has gone away, SQL: 'SELECT tn FROM ticket WHERE id = ? LIMIT 1'
[Fri Jan 11 13:30:50 2013][Error][Kernel::System::Ticket::TicketNumberLookup][748] MySQL server has gone away, SQL: 'SELECT tn FROM ticket WHERE id = ? LIMIT 1'
[Fri Jan 11 13:30:50 2013][Error][Kernel::System::Ticket::TicketNumberLookup][748] MySQL server has gone away, SQL: 'SELECT tn FROM ticket WHERE id = ? LIMIT 1'
[Fri Jan 11 13:30:50 2013][Error][Kernel::System::Ticket::TicketCheckNumber][274] MySQL server has gone away, SQL: 'SELECT id FROM ticket WHERE tn = ? LIMIT 1'
[Fri Jan 11 13:30:50 2013][Error][Kernel::System::PostMaster::Filter::FilterList][98] MySQL server has gone away, SQL: 'SELECT f_name FROM postmaster_filter'
[Fri Jan 11 13:30:50 2013][Error][Kernel::System::Ticket::TicketCheckNumber][274] MySQL server has gone away, SQL: 'SELECT id FROM ticket WHERE tn = ? LIMIT 1'
[Fri Jan 11 13:30:50 2013][Error][Kernel::System::CustomerUser::DB::CustomerSearch][309] MySQL server has gone away, SQL: 'SELECT login , first_name, last_name, email FROM customer_user WHERE LOWER(email) LIKE LOWER('??????? ???????? ????????') AND valid_id IN (1) LIMIT 250'
[Fri Jan 11 13:30:50 2013][Error][Kernel::System::Ticket::TicketCheckNumber][274] MySQL server has gone away, SQL: 'SELECT id FROM ticket WHERE tn = ? LIMIT 1'
[Fri Jan 11 13:30:50 2013][Error][Kernel::System::Ticket::TicketCreate][497] MySQL server has gone away, SQL: 'INSERT INTO ticket (tn, title, create_time_unix, type_id, queue_id, ticket_lock_id, user_id, responsible_user_id, group_id, ticket_priority_id, ticket_state_id, ticket_answered, escalation_time, escalation_update_time, escalation_response_time, escalation_solution_time, timeout, service_id, sla_id, until_time, valid_id, archive_flag, create_time, create_by, change_time, change_by) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, 0, 0, 0, 0, 0, 0, ?, ?, 0, ?, ?,
'2013-01-11 13:30:50'
, ?,
'2013-01-11 13:30:50'
, ?)'
[Fri Jan 11 13:30:50 2013][Error][Kernel::System::MailAccount::POP3::Fetch][205] POP3: Can't process mail, see log sub system (C:/PROGRA~1/OTRS/OTRS/var/spool/problem-email-759113b1a4700b5e274fe5916c0e2c85, report it on http://bugs.otrs.org/)!
[Fri Jan 11 13:30:50 2013][Error][Kernel::System::PostMaster::Filter::FilterList][98] MySQL server has gone away, SQL: 'SELECT f_name FROM postmaster_filter'
[Fri Jan 11 13:30:50 2013][Error][Kernel::System::CustomerUser::DB::CustomerSearch][309] MySQL server has gone away, SQL: 'SELECT login , first_name, last_name, email FROM customer_user WHERE LOWER(email) LIKE LOWER('??????? ???????? ????????') AND valid_id IN (1) LIMIT 250'
[Fri Jan 11 13:30:50 2013][Error][Kernel::System::Ticket::TicketCheckNumber][274] MySQL server has gone away, SQL: 'SELECT id FROM ticket WHERE tn = ? LIMIT 1'
[Fri Jan 11 13:30:50 2013][Error][Kernel::System::Ticket::TicketCreate][497] MySQL server has gone away, SQL: 'INSERT INTO ticket (tn, title, create_time_unix, type_id, queue_id, ticket_lock_id, user_id, responsible_user_id, group_id, ticket_priority_id, ticket_state_id, ticket_answered, escalation_time, escalation_update_time, escalation_response_time, escalation_solution_time, timeout, service_id, sla_id, until_time, valid_id, archive_flag, create_time, create_by, change_time, change_by) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, 0, 0, 0, 0, 0, 0, ?, ?, 0, ?, ?,
'2013-01-11 13:30:50'
, ?,
'2013-01-11 13:30:50'
, ?)'
[Fri Jan 11 13:30:50 2013][Error][Kernel::System::MailAccount::POP3::Fetch][205] POP3: Can't process mail, see log sub system (C:/PROGRA~1/OTRS/OTRS/var/spool/problem-email-3e3e314948ebee0335200d324eebb98a, report it on http://bugs.otrs.org/)!
[Fri Jan 11 13:30:50 2013][Error][Kernel::System::PostMaster::Filter::FilterList][98] MySQL server has gone away, SQL: 'SELECT f_name FROM postmaster_filter'
[Fri Jan 11 13:30:50 2013][Error][Kernel::System::CustomerUser::DB::CustomerSearch][309] MySQL server has gone away, SQL: 'SELECT login , first_name, last_name, email FROM customer_user WHERE LOWER(email) LIKE LOWER('??????? ???????? ????????') AND valid_id IN (1) LIMIT 250'
[Fri Jan 11 13:30:50 2013][Error][Kernel::System::Ticket::TicketCheckNumber][274] MySQL server has gone away, SQL: 'SELECT id FROM ticket WHERE tn = ? LIMIT 1'
[Fri Jan 11 13:30:50 2013][Error][Kernel::System::Ticket::TicketCreate][497] MySQL server has gone away, SQL: 'INSERT INTO ticket (tn, title, create_time_unix, type_id, queue_id, ticket_lock_id, user_id, responsible_user_id, group_id, ticket_priority_id, ticket_state_id, ticket_answered, escalation_time, escalation_update_time, escalation_response_time, escalation_solution_time, timeout, service_id, sla_id, until_time, valid_id, archive_flag, create_time, create_by, change_time, change_by) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, 0, 0, 0, 0, 0, 0, ?, ?, 0, ?, ?,
'2013-01-11 13:30:50'
, ?,
'2013-01-11 13:30:50'
, ?)'
[Fri Jan 11 13:30:50 2013][Error][Kernel::System::MailAccount::POP3::Fetch][205] POP3: Can't process mail, see log sub system (C:/PROGRA~1/OTRS/OTRS/var/spool/problem-email-3f9aabab926690af2d8780520ac623f7, report it on http://bugs.otrs.org/)!
[Fri Jan 11 13:30:50 2013][Error][Kernel::System::PostMaster::Filter::FilterList][98] MySQL server has gone away, SQL: 'SELECT f_name FROM postmaster_filter'
[Fri Jan 11 13:30:50 2013][Error][Kernel::System::CustomerUser::DB::CustomerSearch][309] MySQL server has gone away, SQL: 'SELECT login , first_name, last_name, email FROM customer_user WHERE LOWER(email) LIKE LOWER('??????? ???????? ????????') AND valid_id IN (1) LIMIT 250'
[Fri Jan 11 13:30:50 2013][Error][Kernel::System::Ticket::TicketCheckNumber][274] MySQL server has gone away, SQL: 'SELECT id FROM ticket WHERE tn = ? LIMIT 1'
[Fri Jan 11 13:30:50 2013][Error][Kernel::System::Ticket::TicketCreate][497] MySQL server has gone away, SQL: 'INSERT INTO ticket (tn, title, create_time_unix, type_id, queue_id, ticket_lock_id, user_id, responsible_user_id, group_id, ticket_priority_id, ticket_state_id, ticket_answered, escalation_time, escalation_update_time, escalation_response_time, escalation_solution_time, timeout, service_id, sla_id, until_time, valid_id, archive_flag, create_time, create_by, change_time, change_by) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, 0, 0, 0, 0, 0, 0, ?, ?, 0, ?, ?,
'2013-01-11 13:30:50'
, ?,
'2013-01-11 13:30:50'
, ?)'
[Fri Jan 11 13:30:50 2013][Error][Kernel::System::MailAccount::POP3::Fetch][205] POP3: Can't process mail, see log sub system (C:/PROGRA~1/OTRS/OTRS/var/spool/problem-email-ebe3b29c4225ed0c0598d0bcf8f5530f, report it on http://bugs.otrs.org/)!
[Fri Jan 11 13:30:50 2013][Notice][Kernel::System::MailAccount::POP3::Fetch] POP3: Fetched 7 email(s) from otrsbanking/192.168.135.25.
[Fri Jan 11 13:30:50 2013][Error][Kernel::System::AuthSession::DB::_SyncToStorage][353] MySQL server has gone away, SQL: 'UPDATE sessions SET session_value = ? WHERE session_id = ?'
[Fri Jan 11 13:35:01 2013][Notice][Kernel::System::PID::PIDCreate] Can't create PID PostMasterMailbox, because it's already running (??????? ???????? ????????/3832)!
[Fri Jan 11 13:42:01 2013][Notice][Kernel::System::PID::PIDCreate] Can't create PID PostMasterMailbox, because it's already running (??????? ???????? ????????/3832)!
[Fri Jan 11 13:45:39 2013][Notice][main::_AutoRestart] Config.pm changed, unsafe to continue!
Scheduler is restarting...!

[Fri Jan 11 13:45:40 2013][Notice][main::_AutoRestart] Scheduler service is stopping due a restart.
[Fri Jan 11 13:45:41 2013][Error][C:\PROGRA~1\OTRS\OTRS\bin\otrs.Scheduler4win.pl][236] Scheduler Service tries to start but found an already running service!

[Fri Jan 11 13:46:44 2013][Error][main::_AutoStop][685] NOTICE: otrs.Shceduler4win.pl is registered on the DB, but the registry has not been updated in 94 seconds!. The register will be deleted so Scheduler can start again without forcing
[Fri Jan 11 13:46:44 2013][Notice][Kernel::System::PID::PIDCreate] Removed PID (otrs.Scheduler/yourhost.example.com/3424, because 1 hour old!
[Fri Jan 11 13:46:45 2013][Notice][main::_start] Scheduler Service is starting...!
[Fri Jan 11 13:46:46 2013][Notice][main::_start] Scheduler Service start! PID 3424
[Fri Jan 11 13:49:01 2013][Notice][Kernel::System::PID::PIDCreate] Can't create PID PostMasterMailbox, because it's already running (otrs.verpakt.com/3832)!
[Fri Jan 11 13:56:01 2013][Notice][Kernel::System::PID::PIDCreate] Can't create PID PostMasterMailbox, because it's already running (otrs.verpakt.com/3832)!
[Fri Jan 11 13:56:52 2013][Notice][Kernel::System::Ticket::Article::ArticleSend] Sent email to '??????? ???????? ????????' from 'Banking <??????? ???????? ????????>'. HistoryType => Forward, Subject => Fwd: [Ticket#2013011110001282] Doc;
[Fri Jan 11 14:00:02 2013][Notice][Kernel::System::PID::PIDCreate] Can't create PID PostMasterMailbox, because it's already running (otrs.verpakt.com/3832)!
[Fri Jan 11 14:01:51 2013][Notice][Kernel::System::AuthSession::DB::CheckSessionID] SessionID: '1022448ad147d0a8c8f17ecaac87fd6d34' is invalid!!!
[Fri Jan 11 14:01:52 2013][Error][Kernel::System::Auth::Sync::LDAP::new][44] Need AuthSyncModule::LDAP::Host in Kernel/Config.pm
[Fri Jan 11 14:01:54 2013][Error][Kernel::System::Auth::Sync::LDAP::new][44] Need AuthSyncModule::LDAP::Host in Kernel/Config.pm
[Fri Jan 11 14:01:54 2013][Notice][Kernel::System::Auth::DB::Auth] User: Julia authentication ok (REMOTE_ADDR: ??????? ???????? ????????).
[Fri Jan 11 14:06:10 2013][Notice][Kernel::System::Ticket::TicketCreate] New Ticket [2013011110001479/Please sign & s] created (TicketID=160084,Queue=VPL,Priority=3 normal,State=closed successful)
[Fri Jan 11 14:06:10 2013][Notice][Kernel::System::Ticket::Article::ArticleSend] Sent email to '??????? ???????? ????????,' from '777 Dragon <??????? ???????? ????????>'. HistoryType => EmailAgent, Subject => [Ticket#2013011110001479] Please sign & send back to us;
[Fri Jan 11 14:06:47 2013][Error][Kernel::System::CustomerUser::DB::CustomerIDs][379] Need User!
[Fri Jan 11 14:07:01 2013][Notice][Kernel::System::PID::PIDCreate] Can't create PID PostMasterMailbox, because it's already running (otrs.verpakt.com/3832)!
[Fri Jan 11 14:07:18 2013][Error][Kernel::System::CustomerUser::DB::CustomerIDs][379] Need User!
[Fri Jan 11 14:07:27 2013][Notice][Kernel::System::Ticket::TicketCreate] New Ticket [2013011110001488/Please sign & s] created (TicketID=160085,Queue=VPL,Priority=3 normal,State=closed successful)
[Fri Jan 11 14:07:27 2013][Notice][Kernel::System::Ticket::Article::ArticleSend] Sent email to '??????? ???????? ????????,' from '777 Dragon <??????? ???????? ????????>'. HistoryType => EmailAgent, Subject => [Ticket#2013011110001488] Please sign & send back to us;
[Fri Jan 11 14:09:26 2013][Error][Kernel::System::CustomerUser::DB::CustomerIDs][379] Need User!
Last edited by deansyst on 15 Jan 2013, 16:39, edited 2 times in total.
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deansyst
Znuny newbie
Posts: 8
Joined: 19 Dec 2012, 14:41
Znuny Version: 3.1.4
Real Name: eric
Company: verpakt

Re: otrs on windows stopped fetching mails on windows xp

Post by deansyst »

got a solution . i created a batch script that forces the postmaster.pl script to start and fetchmail every 7 minutes

:lol: :lol: :lol: :lol:
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