Sub Queues not shown in Queue View if Parent Queue is empty

jibsonline · Post by **jibsonline** » 16 Jan 2013, 19:52

Hi,

I have noticed a issue in Queue View where in if the Parent Queue is empty the sub-queues are not being listed.

I have a queue HelpDesk and Subqueues HelpDesk::Support and HelpDesk::Maintenance I have tickets in HelpDesk::Support & HelpDesk::Maintenance, but the Parent Queue HelpDesk is empty. When I come to queue view they are not shown. If I create a ticket in HelpDesk then it is shown. How can this bug be fixed?

Jibu

jojo · Post by **jojo** » 16 Jan 2013, 21:09

USe Dasboard or statusview instead. You might also file a bug

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Sub Queues not shown in Queue View if Parent Queue is empty

Sub Queues not shown in Queue View if Parent Queue is empty

Re: Sub Queues not shown in Queue View if Parent Queue is em