After upgrading from OTRS 3.1 to v3.2 my notifications no longer preserve formatting. Carriage returns are stripped out as well. Any ideas?
thanks!
New Ticket Notification Formatting OTRS 3.2
Moderator: crythias
New Ticket Notification Formatting OTRS 3.2
OTRS 3.3.8 on CentOS 6.5 with MySQL database
Re: New Ticket Notification Formatting OTRS 3.2
Also, when I right-click on a misspelled word I no longer get suggestions for the correct spelling of the word. I just get the option to 'paste'
OTRS 3.3.8 on CentOS 6.5 with MySQL database
Re: New Ticket Notification Formatting OTRS 3.2
one more note. When i ran the first SQL script in the upgrade process i received the following error.
ERROR 1553 (HY000) at line 25: Cannot drop index 'article_flag_create_by': needed in a foreign key constraint
ERROR 1553 (HY000) at line 25: Cannot drop index 'article_flag_create_by': needed in a foreign key constraint
OTRS 3.3.8 on CentOS 6.5 with MySQL database
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Re: New Ticket Notification Formatting OTRS 3.2
known issue related to MyISAM/InnoDB.cici6160 wrote:ERROR 1553 (HY000) at line 25: Cannot drop index 'article_flag_create_by': needed in a foreign key constraint
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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