My Queues doesn't update

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dwork
Znuny newbie
Posts: 6
Joined: 06 Apr 2012, 21:17
Znuny Version: 5.0.7
Real Name: David Work
Company: Earthclick.net

My Queues doesn't update

Post by dwork »

I can't quite figure out how make changes to "My Queues" effective immediately. Sometime they change, usually they don't. I've tried updating my own queues through "Edit your Preferences", I've tried through the Admin interface, I've even tried using my root@localhost superuser and the Admin interface. No luck. Is there a command, a cache that needs to be cleared, or what? It just doesn't update reliably no matter what I do.
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: My Queues doesn't update

Post by jojo »

OTRS version?
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
dwork
Znuny newbie
Posts: 6
Joined: 06 Apr 2012, 21:17
Znuny Version: 5.0.7
Real Name: David Work
Company: Earthclick.net

Re: My Queues doesn't update

Post by dwork »

3.1.3 (sorry, forgot to include that)
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: My Queues doesn't update

Post by jojo »

please update to the latest 3.1.x version
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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