My Queues doesn't update
Moderator: crythias
-
- Znuny newbie
- Posts: 6
- Joined: 06 Apr 2012, 21:17
- Znuny Version: 5.0.7
- Real Name: David Work
- Company: Earthclick.net
My Queues doesn't update
I can't quite figure out how make changes to "My Queues" effective immediately. Sometime they change, usually they don't. I've tried updating my own queues through "Edit your Preferences", I've tried through the Admin interface, I've even tried using my root@localhost superuser and the Admin interface. No luck. Is there a command, a cache that needs to be cleared, or what? It just doesn't update reliably no matter what I do.
Re: My Queues doesn't update
OTRS version?
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
-
- Znuny newbie
- Posts: 6
- Joined: 06 Apr 2012, 21:17
- Znuny Version: 5.0.7
- Real Name: David Work
- Company: Earthclick.net
Re: My Queues doesn't update
3.1.3 (sorry, forgot to include that)
Re: My Queues doesn't update
please update to the latest 3.1.x version
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com