need type! error message when using frontend menu

[gailghis]

Hi all,

Does anyone have an idea of the origin of the error logs below ?

In OTRS web interface :


In Server Terminal :



Note that permissions are correctly set in OTRS folders, i'm running OTRS 3.0.9 on debian6 srv.

[reneeb]

Did you rename/delete/... types?

[gailghis]

Hi reneeb,

You mean del/mv in sql db or conf modules ?

Thank you by advance

[gailghis]

Hi again,

Here are the logs from the server :

OTRS-CGI-10[4782]: [Error][Kernel::System::Group::GroupMemberList][Line:507]: Need Type!


Someone has an idea ?

[crythias]

did you rename types and priorities?

[gailghis]

Hi Crythias,

Thank you to answer. You mean rename something in sysconf ?

[crythias]

SysConfig? Yes. That's what we're asking. Did you go into it and rename types or priorities?

[gailghis]

Yes something like a thousand parameters

But is there a group::subgroup in SysConfig i should look deeper in ?

[crythias]

I meant, did you go in the Admin Screen, where there are "Types" and modify the labels for a specific Type?
Did you go into the Admin Screen where there are "Priorities" and modify the labels for Priorities?

[gailghis]

I've just checked if i could have made a change on this but i don't think so. But i'm not 100% sure of it.
The only modification was made on ticketstats to get 30 days stats.
It there a way by the logs or something else to find out where the problem is coming from ?