I installed the FAQ (v.2.1.3) from Package Manager. I'm now looking to simplify the articles' numbering which is currently with this format => 10001.
I looked in Sysconfig > FAQ but I didn't find something like for tickets => $Self->{'SystemID'} = '01';
Is there a way to change that ?
Thank you.
Any help would be appreciate
Package Manager > FAQ > Article Numbering
Moderator: crythias
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- Znuny advanced
- Posts: 118
- Joined: 22 May 2012, 12:37
- Znuny Version: OTRS 7.06
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Package Manager > FAQ > Article Numbering
Centos 7 / OTRS::ITSM 6 Business Solutions / MariaDB / Apache
-
- Znuny advanced
- Posts: 118
- Joined: 22 May 2012, 12:37
- Znuny Version: OTRS 7.06
- Real Name: Yann
- Company: FVE
- Contact:
Re: Package Manager > FAQ > Article Numbering
Well I guess there's no solution at this moment. Of course it's not the most important point. It's just easier to ask someone to read the FAQ #022 than the FAQ #010100.
Centos 7 / OTRS::ITSM 6 Business Solutions / MariaDB / Apache