Bonjour,
1. I have linked ticket number 105 with number ticket 200. (105->200)
2. Oupps! wrong. I wanted to link 105 with 333. (105->333)
Now 105 linked to 200 and 333
3. I would remove ticket number 200 linked to 105.
How to do this?
Thank you,
Éric
Is there a way to unlink a ticket from another ticket?
Moderator: crythias
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free03
- Znuny newbie
- Posts: 22
- Joined: 22 Feb 2013, 20:03
- Znuny Version: 3.2.1
- Real Name: Éric
- Company: UdeS
- Location: Sherbrooke, Québec. Canada
Is there a way to unlink a ticket from another ticket?
OTRS 3.2.1 on Linux RedHat with MySQL database
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crythias
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Re: Is there a way to unlink a ticket from another ticket?
click the link button and go to the link delete screen
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
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-
free03
- Znuny newbie
- Posts: 22
- Joined: 22 Feb 2013, 20:03
- Znuny Version: 3.2.1
- Real Name: Éric
- Company: UdeS
- Location: Sherbrooke, Québec. Canada
Re: Is there a way to unlink a ticket from another ticket?
Thank you very much.
Sorry, it was too simple...
Éric
Sorry, it was too simple...
Éric
OTRS 3.2.1 on Linux RedHat with MySQL database