Hi ,
while we are sending email ti ithelpdesk earlier it was generating ticket automatically which is not happening last two days.
It would great if any ideas.
OTRS ticket not generating
Moderator: crythias
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reneeb
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Re: OTRS ticket not generating
What do the logs (OTRS log, webserver log) say?
Perl / Znuny development: http://perl-services.de
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Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
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crythias
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Re: OTRS ticket not generating
Did you change the labels for priority?
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
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satya111
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Re: OTRS ticket not generating
hi,
log file dose not contain any record & I did not made any changes on priority.
log file dose not contain any record & I did not made any changes on priority.