Different Field on Different Queue

[srenon]

Hello,

I succeeded in displaying some specific field when a specific queue is selected with the code below :

In my AgentTicketEmail.dtl i inserted that

Code: Select all

switch ($('#Dest').val() ) { //this is where the queue is relevant (Dest = Queue)
		case  "5\|\|Documentation": // need to slash escape the pipes
		document.getElementById('DynamicField_Themes').style.display = 'block';
		document.getElementById('LabelDynamicField_Themes').style.display = 'block';
		break;
		case  "6||Documentation::Projet d'arrêté": // need to slash escape the pipes
		document.getElementById('DynamicField_Themes').style.display = 'block';
		document.getElementById('LabelDynamicField_Themes').style.display = 'block';
		break;
		default:
		document.compose.RichText.value = $('#Dest').val(); //remove this. debug only. shows queue information
		document.getElementById('DynamicField_Themes').style.display = 'none';
		document.getElementById('LabelDynamicField_Themes').style.display = 'none';

It is working well and display my Field "Themes" when i want it to be.

I try to do it with a dynamic date field and it is not so easy... Can you give me some tips?

Best regards

[crythias]

Also hide/show these:
DynamicField_fieldnameMonth
DynamicField_fieldnameDay
DynamicField_fieldnameYear
DynamicField_fieldnameHour
DynamicField_fieldnameMinute
DynamicField_fieldnameDayDatepickerIcon

Can't necessarily hide the " - " but you can try with some javascript nextSibling code (beyond the scope of this right now).

[srenon]

Thank you!