Export tickets

Moderator: crythias

Locked
christiaanvana
Znuny newbie
Posts: 14
Joined: 12 Nov 2012, 16:19
Znuny Version: 3.1.11

Export tickets

Post by christiaanvana »

Is there a way to export all tickets in OTRS? I want to export all tickets to our testserver!
Top
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:
Contact jojo

Re: Export tickets

Post by jojo »

dump the database and import everything on the test system
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Top
christiaanvana
Znuny newbie
Posts: 14
Joined: 12 Nov 2012, 16:19
Znuny Version: 3.1.11

Re: Export tickets

Post by christiaanvana »

The whole database? I only want to export the tickets!
Top
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:
Contact jojo

Re: Export tickets

Post by jojo »

as you need the full structure, like users, queues, attachments, history you'll need the full database
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Top
Locked

Return to “Help”