[Solved]Customer interface- show 7 dats stats
Moderator: crythias
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[Solved]Customer interface- show 7 dats stats
How can we show Dashboard=Agent like 7 days or 30 days stats to customer login?
Last edited by darshakamodi on 12 Apr 2013, 10:07, edited 1 time in total.
OTRS 3.1.1, with KIX. Mysql
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Re: Customer interface- show 7 dats stats
what information, exactly, do you wish to provide the customer?
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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Re: Customer interface- show 7 dats stats
The same Graph like graphs visible on Dashboard of Agent login.
Search Templates can show results but can it show Graphs?
Search Templates can show results but can it show Graphs?
OTRS 3.1.1, with KIX. Mysql
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Re: Customer interface- show 7 dats stats
Why does the customer need to know the open/closed stats of the entire system?
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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Re: Customer interface- show 7 dats stats
No not entire system, but only for his tickets.
Just like he gets in Search, can it be represented using Graph?
Just like he gets in Search, can it be represented using Graph?
OTRS 3.1.1, with KIX. Mysql
Re: Customer interface- show 7 dats stats
Only via development
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com