(SOLVED) Another Query - Queue Views
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Paulc
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(SOLVED) Another Query - Queue Views
We have a problem with the queue views showing the latest customer contact article details (customer and comment) in the From/Subject on the queue view instead of the original customer details and original subject. Is this a config thing or a feature?
Last edited by Paulc on 11 Apr 2013, 09:50, edited 1 time in total.
OTRS version: 3.1.11. Operating System: Linux. Database type: MySQL.
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reneeb
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Re: Another Query - Queue Views
Search in SysConfig for "Ticket::Frontend::OverviewSmall###ColumnHeader"
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Paulc
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Re: Another Query - Queue Views
Perfect - thank you very much!
OTRS version: 3.1.11. Operating System: Linux. Database type: MySQL.