Failed to fetch mail

Moderator: crythias

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raid1
Znuny newbie
Posts: 18
Joined: 22 Feb 2013, 12:41
Znuny Version: 3.2.1
Real Name: cs agci

Failed to fetch mail

Post by raid1 »

Hello,
Last time I able to fetch mail. Then after I change account mail in Postmaster Mailaccount, suddenly I'm unable to fetch mail. I try to delete and create new account but result still the same.
I also have tried to reverse to an email account that previously worked but the result still failed.
How to make fetching mail working again with new account?

Error Message: POP3S: Auth for user *******@gmail.com/pop.gmail.com failed!

regards,

raid1
crythias
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Re: Failed to fetch mail

Post by crythias »

Auth for gmail failed means ... gmail is actively refusing your credentials. Try Imap instead.
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raid1
Znuny newbie
Posts: 18
Joined: 22 Feb 2013, 12:41
Znuny Version: 3.2.1
Real Name: cs agci

Re: Failed to fetch mail

Post by raid1 »

crythias wrote:Auth for gmail failed means ... gmail is actively refusing your credentials. Try Imap instead.
Still failed..
Error Message: IMAPS: Can't connect to imap.gmail.com

my configuration for postmaster mail account
Type: imaps/pop3s
Username: **
Password: **
Host: imap.gmail.com/pop.gmail.com
Trusted: No
Dispatching: Dispatching from queue
Queue: Postmaster
Validity: valid
KlausNehrer
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Posts: 1312
Joined: 25 May 2012, 08:51
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Real Name: Klaus Nehrer

Re: Failed to fetch mail

Post by KlausNehrer »

I read "Can't connect to" ...

Please try "telnet imap.gmail.com 993" from the console from your otrs server and post the result or output.
raid1
Znuny newbie
Posts: 18
Joined: 22 Feb 2013, 12:41
Znuny Version: 3.2.1
Real Name: cs agci

Re: Failed to fetch mail

Post by raid1 »

KlausNehrer wrote:I read "Can't connect to" ...

Please try "telnet imap.gmail.com 993" from the console from your otrs server and post the result or output.
[root@localhost ~]# telnet imap.gmail.com 993
Trying 74.125.142.108...
Connected to imap.gmail.com.
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