how to add rtf-formatted articlebody

[chohman]

hi,
im creating an article via $Self->{TicketObject}->ArticleCreate and add a link to the body.

using the otrs build in rtfeditor the resulting rtfsource reads:
<a href="http://tester" target="_self">tester</a>
now i want to add such a formatted string as article body, but it allways gets escaped and shows the source as result.

i tried different contenttype settings, which either showed the escaped variant or - for type "application/rtf" produced the result "- no text message => see attachment -", with a well formatted attachment.

any idea how i can get otrs to interpret my string as rtf sourcecode?

kr, ch

[crythias]

Try:

Code: Select all

MimeType => 'text/html',
Charset => 'utf-8',

OR

Code: Select all

ContentType      => 'text/html; charset=utf-8', 

[chohman]

thanx again