Backend ERROR: OTRS-CGI-10 Perl: 5.16.1 OS: MSWin32 Time: Tue May 14 14:09:14 2013 Message: MySQL server has gone away, SQL: 'SELECT COUNT(DISTINCT(st.id)) FROM ticket st INNER JOIN queue sq ON sq.id = st.queue_id WHERE 1=1 AND st.ticket_state_id IN ( 6 ) AND st.ticket_lock_id IN (2,3) AND st.user_id IN (1) AND st.ticket_state_id IN (6, 7,
AND st.until_time <= 1368554894 LIMIT 10000' RemoteAddress: 192.168.5.44 RequestURI: /otrs/index.pl Traceback (4472): Module: Kernel::System::TicketSearch::TicketSearch (OTRS 3.2.6) Line: 1629 Module: Kernel::Output::HTML::ToolBarTicketLocked::Run (OTRS 3.2.6) Line: 60 Module: Kernel::Output::HTML::Layout::Header (OTRS 3.2.6) Line: 1523 Module: Kernel::Output::HTML::Layout::FatalError (OTRS 3.2.6) Line: 1168 Module: Kernel::Modules::AdminPackageManager::Run (OTRS 3.2.6) Line: 1018 Module: Kernel::System::Web::InterfaceAgent::Run (OTRS 3.2.6) Line: 863 Module: ModPerl::ROOT::ModPerl::Registry::E_3a_OTRS_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 41 Module: (eval) (v1.99) Line: 204 Module: ModPerl::RegistryCooker::run (v1.99) Line: 204 Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 170 Module: ModPerl::Registry::handler (v1.99) Line: 31 Any help would be appreciated.