How can I disable event notif. for condition execution?

Moderator: crythias

Locked
pituca
Znuny advanced
Posts: 131
Joined: 09 Jan 2013, 02:50
Znuny Version: 5.0.9
Company: OmniRedes

How can I disable event notif. for condition execution?

Post by pituca »

Hello guys,

I would like to know how can I limit the event notification to only the updates and chance of status of my Changes and WOs. I dont want the system send to my CAB notification of condition execution.

Image

Thank you
OTRS 5.0.9, , ITSM 5.0.9, MySQL, Ubuntu 14.04, Apache2
Top
pituca
Znuny advanced
Posts: 131
Joined: 09 Jan 2013, 02:50
Znuny Version: 5.0.9
Company: OmniRedes

Re: How can I disable event notif. for condition execution?

Post by pituca »

Please help
OTRS 5.0.9, , ITSM 5.0.9, MySQL, Ubuntu 14.04, Apache2
Top
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:
Contact jojo

Re: How can I disable event notif. for condition execution?

Post by jojo »

check your notification settings for change. This behaviour is not default
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Top
Locked

Return to “Help”