Can anyone point me to any HOWTOs about how to upgrade a Windows installation from 2.4.5 to 3.2. The docs I found where a one liner about backing up, installing new version and restoring.
http://doc.otrs.org/3.0/en/html/upgrade ... aller.html
Do I have to go through ever version like Linux or can I go directly?
Thanks
Tim
Windows 2.4.5 Upgrade to 3.2
Moderator: crythias
-
crythias
- Moderator
- Posts: 10170
- Joined: 04 May 2010, 18:38
- Znuny Version: 5.0.x
- Location: SouthWest Florida, USA
- Contact:
Re: Windows 2.4.5 Upgrade to 3.2
The Linux Upgrade is this:
2.4 -> 3.0.latest -> 3.1.latest -> 3.2.latest
3.0 UPGRADING
3.1 UPGRADING
Before 3.2 read this: http://blog.otrs.org/2013/02/20/about-o ... e-engines/
3.2 UPGRADING
The Windows Upgrade is ... well, roughly the same, but read this: viewtopic.php?f=60&t=18543 and apply it for each step.
2.4 -> 3.0.latest -> 3.1.latest -> 3.2.latest
3.0 UPGRADING
3.1 UPGRADING
Before 3.2 read this: http://blog.otrs.org/2013/02/20/about-o ... e-engines/
3.2 UPGRADING
The Windows Upgrade is ... well, roughly the same, but read this: viewtopic.php?f=60&t=18543 and apply it for each step.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
-
TimGuyUK
- Znuny newbie
- Posts: 5
- Joined: 20 Mar 2013, 18:22
- Znuny Version: 2.4.5
- Real Name: Tim Guy
- Company: NS Optimum Ltd
Re: Windows 2.4.5 Upgrade to 3.2
I successfully upgrade windows OTRS all the way through 2.45 to 3.2 as described.
Only input I can offer for the viewtopic.php?f=60&t=18543 topic is that I had to rename the OTRS folders in safe mode. Everything else is as described.
I did the MYSQL innoDB upgrade instead of running DBUpdate-to-x.x-post.mysql.sql as there wasn't one in 3.2
Thanks very much
Tim
Only input I can offer for the viewtopic.php?f=60&t=18543 topic is that I had to rename the OTRS folders in safe mode. Everything else is as described.
I did the MYSQL innoDB upgrade instead of running DBUpdate-to-x.x-post.mysql.sql as there wasn't one in 3.2
Thanks very much
Tim