Hi
how can i make Accounted Time field mandatory on AgentITSMWorkOrderReport in Change Management
[SOLVED] Make Accounted Time field mandatory in Change Mgt
Moderator: crythias
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girishmungra
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[SOLVED] Make Accounted Time field mandatory in Change Mgt
Last edited by girishmungra on 06 Jun 2013, 16:25, edited 2 times in total.
OTRS 3.1.7 on Linux RedHat with MySQL database connected to an Active Directory for Agents and Customers.
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crythias
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Re: Make Accounted Time field mandatory in Change Mgt
viewtopic.php?f=60&t=17915 makes it mandatory everywhere.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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girishmungra
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Re: Make Accounted Time field mandatory in Change Mgt
this works for ticket only not on change it seems.
Accounted time in Work order is what i need to make mandatory.
Is there any other way to do it?
Accounted time in Work order is what i need to make mandatory.
Is there any other way to do it?
OTRS 3.1.7 on Linux RedHat with MySQL database connected to an Active Directory for Agents and Customers.
-
crythias
- Moderator
- Posts: 10170
- Joined: 04 May 2010, 18:38
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Re: Make Accounted Time field mandatory in Change Mgt
Add "Validate_TimeUnits Validate_Required" to the class for the input field.girishmungra wrote:Is there any other way to do it?
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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girishmungra
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Re: Make Accounted Time field mandatory in Change Mgt
awesome it worked. thankss
OTRS 3.1.7 on Linux RedHat with MySQL database connected to an Active Directory for Agents and Customers.