Cron jobs are installed three times

[nmuleski]

I've just setup OTRS 3.2.6 on an Ubuntu Server.

I must have messed something up when I setup the Cron jobs though because they all seem to be running three times.

I went to change my fetch mail time from 10 minutes to 3 minutes. To do this I changed: /var/data/otrs/var/cron/postmaster_mailbox

Then I logged in as the otrs user and ran "Cron.sh stop". I verified that there was no crontab for the otrs user then reconfigured the cron jobs by running "Cron.sh start"

Then when I ran "crontab -l -u otrs" I see all the jobs listed three times. If I run "crontab -l | grep PostMaster" I get this:

Code: Select all

$ crontab -l | grep PostMaster
*/10 * * * *    $HOME/bin/otrs.PostMasterMailbox.pl >> /dev/null
*/10 * * * *    $HOME/bin/otrs.PostMasterMailbox.pl >> /dev/null
*/3 * * * *    $HOME/bin/otrs.PostMasterMailbox.pl >> /dev/null

I tried resetting the jobs again but each time they get installed three times. Here is what my /opt/otrs/bin/cron directory looks like:

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administrator@webserver:/opt/otrs/var/cron$ ls -la
total 108
drwxrwxr-x  2 otrs www-data  4096 May 17 14:40 .
drwxrwxr-x 13 otrs www-data  4096 May 17 15:17 ..
-rw-r--r--  1 root root       365 May 17 14:33 aaa_base
-rw-rw-r--  1 otrs www-data   365 Apr 18 07:08 aaa_base.dist
-rw-r--r--  1 root root       488 May 17 14:35 cache
-rw-rw-r--  1 otrs www-data   488 Apr 18 07:08 cache.dist
-rw-r--r--  1 root root       499 May 17 14:35 fetchmail
-rw-rw-r--  1 otrs www-data   499 Apr 18 07:08 fetchmail.dist
-rw-r--r--  1 root root       629 May 17 14:36 generic_agent
-rw-r--r--  1 root root       440 May 17 14:36 generic_agent-database
-rw-rw-r--  1 otrs www-data   440 Apr 18 07:08 generic_agent-database.dist
-rw-rw-r--  1 otrs www-data   629 Apr 18 07:08 generic_agent.dist
-rw-r--r--  1 root root     10282 May 17 14:30 mycrontab
-rw-r--r--  1 root root       424 May 17 14:36 pending_jobs
-rw-rw-r--  1 otrs www-data   424 Apr 18 07:08 pending_jobs.dist
-rw-r--r--  1 root root       567 May 17 14:36 postmaster
-rw-rw-r--  1 otrs www-data   567 Apr 18 07:08 postmaster.dist
-rw-r--r--  1 root root       434 Jun  6 15:40 postmaster_mailbox
-rw-rw-r--  1 otrs www-data   435 Apr 18 07:08 postmaster_mailbox.dist
-rw-r--r--  1 root root       413 May 17 14:39 rebuild_ticket_index
-rw-rw-r--  1 otrs www-data   413 Apr 18 07:08 rebuild_ticket_index.dist
-rw-r--r--  1 root root       448 May 17 14:39 session
-rw-rw-r--  1 otrs www-data   448 Apr 18 07:08 session.dist
-rw-r--r--  1 root root       433 May 17 14:40 unlock
-rw-rw-r--  1 otrs www-data   433 Apr 18 07:08 unlock.dist

Can somebody help me out? I'm fairly new Linux and very new to OTRS, so sorry if this is something simple.

[crythias]

within /opt/otrs/var/cron
grep PostMaster *

Cron.sh will concatenate all files without *.dist (in theory) but if it does include .dist, then remove the *.dist from cron folder