[Solved] Question about Ticket Watcher

nyotrs · Post by **nyotrs** » 11 Jun 2013, 22:16

Hi,

I'm not sure if I missed some configuration, it seems like all Ticket Watcher does is for someone to "bookmark" a ticket. Is there a way for the ticket watcher to receive email notification on things such as new notes added, ownership change, and etc?

Thanks!

wurzel · Post by **wurzel** » 11 Jun 2013, 22:32

Hi,

in your preferences you have a possible setting "use notifications for watched tickets" for the standard notifications.

I think, more notifications are not possible.

Florian

nyotrs · Post by **nyotrs** » 11 Jun 2013, 23:34

Thanks!

Didn't realize a new setting gets added to "Email Settings" in Preferences after turning on TicketWatcher

Znuny Open Source Ticketsystem

[Solved] Question about Ticket Watcher

[Solved] Question about Ticket Watcher

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Re: Question about Ticket Watcher