Also i installed F.A.Q. extension. unfortunately it hasn't appeard in the menu of the program. What should i do ? Will Appreceate any help
F.A.Q. extension
Moderator: crythias
F.A.Q. extension
Hi, just installed ITSM.
Also i installed F.A.Q. extension. unfortunately it hasn't appeard in the menu of the program. What should i do ? Will Appreceate any help
Also i installed F.A.Q. extension. unfortunately it hasn't appeard in the menu of the program. What should i do ? Will Appreceate any help
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yuri0001
- Znuny superhero
- Posts: 630
- Joined: 17 Mar 2011, 14:40
- Znuny Version: 5.0.6
- Real Name: Yuri Kolesnikov
- Location: Russia
Re: F.A.Q. extension
After installation of FAQ module you can see new groups - faq & faq_approval. Give for agents rights in this groups (or only in faq) and yiu will see this menu items in main menu. 
Best regards Yuri Kolesnikov
OTRS 5.0.14, ITSM 5.0.14
SUSE 13.2, MariaDB 10.0.22(productive)
OTRS 5.0.14, ITSM 5.0.14(test)
OTRS 5.0.14, ITSM 5.0.14
SUSE 13.2, MariaDB 10.0.22(productive)
OTRS 5.0.14, ITSM 5.0.14(test)