old queue didnot change on changing queue in report

Moderator: crythias

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shivendra
Znuny newbie
Posts: 99
Joined: 26 Nov 2012, 08:27
Znuny Version: 3.1.10
Real Name: shivendra
Company: seml

old queue didnot change on changing queue in report

Post by shivendra »

customer were some time select wrong queue and raise the ticket.admin move the ticket to right queue but in report
i am not getting queue which is changed means corrected queue.

it shows that queue which is raised first time.
i need corrected queue.how to overcome with it.
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