I am trying to install the module chiliproject_otrs_2_chili, which links OTRS to Chiliproject. The documentation says that you should use module-tools to install. I downloaded that and used link.pl to do the initial linking (and followed the other instructions), but nothing shows up in OTRS. I saw elsewhere that yyou ned to run Sysconfig to get this into OTRS but I am not sure how to do that.
Can someone give me a concise explanation on how to install and register new modules in OTRS? If you could include specifics for otrs_2_chili, that would be especially good.
Thanks in advance...Dan.