Link q FAQ with a Customer Account both ways

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Huwiseg
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Posts: 61
Joined: 19 Jun 2013, 11:12
Znuny Version: 3.2.4

Link q FAQ with a Customer Account both ways

Post by Huwiseg »

I want to realize something like this.

I have a special FAQ Category, every Customer gets an FAQ Entry, only Visible for the Agents.

I added a Mapping to CustomerCompany that adds an link like this

Code: Select all

			[ 'CustomerFAQID',          'FAQ-ID',        'customer_id',         1, 0, 'var', 'index.pl?Action=AgentFAQSearch&Subaction=Search&Keyword=$Data{"CustomerID"}&CategoryID=2', 1 ],
But now i need the same the other way, in the FAQ Entry for this Customer, have to be 2 Links, one to the CustomerInformationCenter with the CustomerID and one to a TicketHistory of the Customer.

Someone can help me to realize something like this?

In the FAQ entry i added the customer id as keyword to find the right entries, see code above.
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