customer ticket search on specific queue

Moderator: crythias

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lordlamer
Znuny newbie
Posts: 9
Joined: 08 Jul 2013, 14:43
Znuny Version: 3.2.x

customer ticket search on specific queue

Post by lordlamer »

Hi all,

is it possible to enable the field queue in the frontend customer search page so that the customer can search for a specific queue?

regards,
Frank
crythias
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Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
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Re: customer ticket search on specific queue

Post by crythias »

queues aren't for customers. They're for agents.
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