Assign an agent to a customer database backend

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ndhvu275
Znuny advanced
Posts: 139
Joined: 06 Nov 2012, 09:02
Znuny Version: 3.x, 4.x and 5.x
Real Name: Vu Nguyen
Company: INFOdation
Location: Netherlands
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Assign an agent to a customer database backend

Post by ndhvu275 »

Dear all,

in my OTRS, there are 2 customer database backends, is it possible to assign an agent to one of them or both? Do you have any idea/solution please help me

Thank so much

Vu Nguyen
OTRS 3.x, 4.x on CentOS/Windows
MySQL database
External customer backend with MySQL, MSSQL
Customization
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