Show ticket information on another page

[nicole19890107]

Hello,
I want display some information of a ticket to another windows, such as I click the note icon then the information which is hightlighted can be displayed on another page in the yellow area as text.
I don't know how to get information from one page to another page in OTRS system.
Thank you

[nicole19890107]

Is someone here, i need help....

[jojo]

you seem to expect enterprise grade support in the community forums. You should consider buying professional support

[nicole19890107]

not that bad, i hope i can get help from this forum, my company doesn't want me to ask for the OTRS team, because we just have 10 issues per year for basic questions.

[nicole19890107]

someone can help?

[jojo]

this requires development

[crythias]

1) The note interface appears in a separate web browser window, so it's just a matter of arranging windows to see data
or
2) If you want the data *in* a note, (why? When you view the note from ticket zoom, you see the information *anyway*) you can copy/paste from the other window...