otrs.PostMasterMAilbox.pl segfault

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syalcin
Znuny newbie
Posts: 3
Joined: 07 Sep 2010, 18:35
Znuny Version: 3b2

otrs.PostMasterMAilbox.pl segfault

Post by syalcin »

Hi everyone,
I have been getting an error when trying to fetch email from imaps account.Here is the error:

Aug 13 22:00:02 XXXX kernel: otrs.PostMaster[21537]: segfault at 000000372d553bb8 rip 000000372d553bb8 rsp 00007fff81b40ec8 error 15

We have recently moved the otrs service to a new server, since the move we have been getting this error, When i fetch the emails from the admin interface , it works
I have checked the selinux and it is disabled. I have tried to run the otrs.PostMasterMailbox.pl from the command line as otrs user and i'm getting the same error.

There are a lot of errors in the log files about
Can't create PID PostMasterMailbox, because it's already running (XXXXXX.XXXXX.XXX/18588)!
and i think it is because the otrs.postmaster mailbox.pl segfaults after it puts its pid into the database. I have deleted the PID entry from the database and tried to run it with no luck. I'm stuck.
Any help would be great
Thanks
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