PGP decrypting mails, but body still shows encrypted message

[yyotrs]

I am using OTRS 3.2.10 on ubuntu, installed using the installation guide http://wiki.otterhub.org/?title=Install ... ynx_(10.4)

I set up PGP using the instructions here: http://doc.otrs.org/3.1/en/html/configure-pgp.html

When encrypted messages come in, it decrypts them, but still shows me the encrypted, ASCII-Armored data. I verified this by inserting prints in /opt/otrs/Kernel/Output/HTML/ArticleCheckPGP.pm, and even more strange I can use OTRS's web search and find the decrypted messages, but when I bring up the emails the Body still shows the encrypted text (See attachment)

Has anyone else experienced this? OR anyone have any ideas on what I can do to fix this?

Thanks,
yy

[yyotrs]

also if i do:

mysql> SELECT a_body FROM article;

it shows me the decrypted content of my messages, but the OTRS web interface still shows the encrypted -----BEGIN PGP MESSAGE----- bodies

[yyotrs]

if i disable the rich text editor, some of the views show the decrypted text, but the Zoom Ticket view is still showing the HTML version of the text, which is encrypted!

[yyotrs]

fix here:

--- ArticleCheckPGP.pm 2013-08-27 09:14:00.000000000 +0000
+++ /opt/otrs/Kernel/Output/HTML/ArticleCheckPGP.pm 2013-08-31 09:09:55.739962183 +0000
@@ -73,6 +73,11 @@
$Self->{Result} = \%Decrypt;
$Param{Article}->{Body} = $Decrypt{Data};

+ my $Success = $Self->{TicketObject}->ArticleDeleteAttachment(
+ ArticleID => $Self->{ArticleID},
+ UserID => $Self->{UserID},
+ );
+
# updated article body
$Self->{TicketObject}->ArticleUpdate(
TicketID => $Param{Article}->{TicketID},

[crythias]

submit a pull request on github