Hello dear Forum members,
I would like to change the Customer-ID Field into a searchable field in the "change customer for ticket" dialog.
This will be necessary if the ticket, sent by email is from an unknown email-id but concerns to a known customer of me.
Any ideas ?
See hardcopy below....
Thanks in advance
FritzH
Searchfield for Customer-ID
Moderator: crythias
Searchfield for Customer-ID
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OTRS 3.3.3
Linux otrs 3.2.0-4-amd64 #1 SMP Debian 3.2.51-1 x86_64 GNU/Linu
Linux otrs 3.2.0-4-amd64 #1 SMP Debian 3.2.51-1 x86_64 GNU/Linu