How to run Cron Job every 2 mins for Generic Agent?

[swilliamrobert1982]

Hi,

I need to run generic agent cron job for every 2 mins. I want change one queue to another queue after created ticket. Its not run every 2 mins .

please advice me how to set in linux?

[jojo]

the Generic Agent in the interface can only run with a minimum interval of 10 minutes. If you want to use the file based config fot the Generic Agent, have a look at the cron manual via

Code: Select all

man 5 crontab

[crythias]

I need to run generic agent cron job for every 2 mins. I want change one queue to another queue after created ticket. Its not run every 2 mins .

1) Why not create the ticket in the destination queue?
2) Why use a generic agent? This is a Ticket Event.